SeniorStaff UX Researcher (Vendor)
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
We are on a lookout for a Senior/Staff UX Researcher to join our vendor product team. Youll be a strategic leader and customer advocate responsible for crafting an insight-driven intuitive and efficient experience for our restaurant partners worldwide.
As a Senior/Staff UX Researcher you will play a crucial role in taking ownership of mixed methods research for our products. These products encompass a wide range from our core partner platform where they manage their orders and everyday operations to marketing tools that empower them to increase orders through our food delivery apps.
If you are energised by understanding our partners their needs behaviours and emotions we want to hear from you. Join us to create world-class experiences rooted in data & insights alongside a dynamic international team!
Your responsibility
Seek to answer the most challenging questions regarding our users. With each opportunity youll uncover pain and delight points as well as unmet needs and opportunities throughout the user journey.
Plan run and analyse independently multiple research projects of varying complexity at different points in the product development process utilising a variety of research methods.
Work alongside cross-functional teams (designers product managers analysts etc.) to ensure research is incorporated into shaping the roadmap.
Inspire improvements in our customer experiences and product development culture by communicating meaningful research insights in practical innovative and impactful ways to a variety of audiences.
Mature the research discipline by partnering with the UX chapter to combine insights across the customer journey and contribute to ongoing process improvements and iterations as we scale our impact.
Develop and maintain research operations: build scalable frameworks research repositories recruitment processes and governance across regions.
Qualifications :
5-7 years of proven work experience in UX research product research or applied research showcasing expertise in conducting end-to-end complex research using a diverse mix of methods.
Proactive attitude growth mindset and ability to maintain a structured working style in a dynamic environment.
Proficient in both qualitative and quantitative research methods.
Comfortable with basic statistics adept at incorporating quantitative methods and utilising longitudinal UXR measures to support confident decision-making.
Enthusiastic team player.
Excellent communication and presentation skills - able to influence cross-functional teams and senior stakeholders. You need to be able to clearly and concisely express yourself and explain your ideas.
Fluency in English required; fluency in Arabic is a plus.
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.
Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.
We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at it in your application.
Severely disabled applicants with equal qualifications will be given preferential consideration.
Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Arm
- Machine Learning
- AI
- C/C++
- R
- Clinical Trials
- Experience Administering Injections
- Research Experience
- Research & Development
- Assembly
- Semantic Web
- Vulnerability Research
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
