PortValet

Your Role in the Story

As a Porter / Valet at LUURA you are often the first and last point of contact for guests playing a vital role in shaping their overall guest experience. With professionalism efficiency and warmth you ensure smooth arrivals and departures assist guests with their luggage and vehicles and provide a welcoming well-organized front-of-house environment.

This role requires strong interpersonal skills physical capability responsibility and attention to detail as well as the ability to work independently while coordinating closely with F&B Front Office Security Engineering and Housekeeping teams.

Key Responsibilities

• Welcome guests warmly upon arrival and provide courteous assistance with luggage and personal belongings.
• Safely park retrieve and manage guest vehicles in accordance with LUURA valet procedures (where applicable).
• Assist with guest departures ensuring luggage and vehicles are ready and delivered promptly.
• Maintain an organized clean and presentable entrance driveway and lobby area.
• Escort guests to rooms or hotel facilities and provide basic information about LUURA services and amenities.
• Handle guest belongings with care responsibility and discretion at all times.
• Manage luggage storage tagging and tracking accurately and securely.
• Coordinate with Front Office and Concierge regarding guest arrivals departures and special requests.
• Observe and report any suspicious activity safety hazards or maintenance issues to the Engineering and/or Security team.
• Follow lost & found procedures for any items discovered while handling guest belongings.
• Respect guest privacy and maintain confidentiality at all times.
• Ensure valet equipment trolleys and storage areas are clean organized and in good working condition.
• Adhere to traffic laws safety standards and LUURA vehicle-handling procedures.
• Maintain a professional appearance posture and courteous behavior at all times.
• Support other departments when required to ensure seamless hotel operations.
• Adhere strictly to LUURA standards SOPs and policies.

Qualifications :

Who Were Looking For

• Previous experience as a porter valet bell attendant or in a guest-facing hospitality role is preferred.
• Valid driving license (required for valet duties).
• Confident and safe driving skills with knowledge of basic vehicle handling.
• Strong communication and interpersonal skills with a service-oriented mindset.
• Professional trustworthy and discreet when handling guest property and vehicles.
• Ability to work independently and remain calm during busy periods.
• Good communication skills; English knowledge is an advantage.
• Team-oriented proactive and well-presented.
• Eligible to work in an EU country.
• English knowledge will be considered a plus.
• Passionate about hospitality culinary trends culture and the art of service.

Additional Information :

Perks Youll Love

• Team rates at LUURA Ennismore & Accor properties worldwide.
• Discounts at our restaurants bars and cafes.
• Access to art cultural events & live music nights.
• Recognition that matters from surprise gifts to team celebrations.
• Beautiful team spaces & comfortable accommodation (where applicable).

Ready to Dive In

Bring your energy your ideas and your true self and lets create something unforgettable together.

Apply now and start your journey with LUURA.

Remote Work :

No

Employment Type :

Full-time