Developer Contributions Support Officer NEW

• East Suffolk CouncilEast Suffolk House Melton Woodbridge and Riverside Lowestoft
• 26403 to 28142 per annum
• Band 3
• 37 hours per week
• Permanent

East Suffolk Council is an exciting place to work and a great place to make a real difference to peoples lives delivering vital services to a quarter of a million people across East Suffolk. We currently have exciting new opportunity to join the East Suffolk Councils Major Sites and Infrastructure Team as Developer Contributions Support Officer.

In this role youll help manage and administer developer contributions working across systems such as Uniform and Exacom to ensure accurate recording monitoring and reconciliation of Community Infrastructure Levy (CIL) Section 106 Section 111 RAMS contributions and other relevant payments. You will support senior officers with tasks required under CIL Regulations including calculating liabilities issuing notices processing exemptions maintaining financial records and responding to solicitor enquiries. Youll also assist Planning Officers by tracking RAMS contributions and managing any related refunds or transfers.

You will play an important part in maintaining robust monitoring processes that track the full lifecycle of developer obligations working closely with Finance to ensure all income and expenditure is accurately aligned. The role also involves raising invoices issuing refunds contributing to service improvements and helping the team maintain ISO 9001 quality standards. Above all youll demonstrate and promote the organisations workplace values while carrying out any related duties that support effective service delivery.

Were looking for someone with strong IT skills including confident use of Microsoft Office and a good level of overall computer literacy. You should bring experience in developing or using systems and processes for monitoring along with the ability to communicate clearly both in writing and verbally. There will be an expectation that the role will involve answering calls from all stakeholders and respond to enquiries by emails or other means. A logical analytical approach combined with accuracy and a methodical working style is essential. Youll also need a good standard of secondary education including GCSEs in English and Maths and further study such as two Alevels or an equivalent qualification.

The role requires someone who works well as part of a team can manage their own workload effectively and is able to prioritise tasks to meet deadlineseven when under pressure. Occasional travel within the district may be required so access to a car or suitable transport is important although the organisation encourages digital communication wherever possible.

If you think you have what it takes to be successful in this role even if you dont meet all of the essential requirements please apply. If you are looking for a role that combines administrative duties with the potential for growth and increased responsibility we would love to hear from you.

Why work for us

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Counciltake a look at our video and hear why our employees think it is such a great place to work.

Here are some of the main benefits:

• Great opportunities for training and development

• Generous leave entitlement (equivalent to 24 days a year increasing to 30 days after 5 years service plus bank holidays)

• Local government pension scheme

• Free car parking (for when you are working in the office)

• Discounts on mobile phones computers holiday and travel fashion and clothing health and beauty and many other products and services.

Please see our benefits brochure for further information.

The majority of our teams are working in an agile way with a mixture of home and office working depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate please contact the recruiting manager listed at the bottom of this advert.

For an informal discussion regarding this post please contact Nicola Parrish at email or

Closing date: 12pm Thursday 11^th February 2026

Interview date: Week commencing 2^nd March 2026

How to apply

Step 1 -Read the advert and the Job Description and Person Specification

Step 2 -Complete theSupporting Statement template. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 -Complete the online application and upload your statement. Please note CVs are not accepted.

For more information check out the How to Apply section of our Career Site.