Executive Director, Access & Reimbursement, Advanced Platforms

Band

Level 7

Job Description Summary

#LI-Remote

This is a field-based and remote opportunity. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 60-80% travel.

The Executive Director (ED) Access & Reimbursement is a remote-based role that serves as a national leader for regionally aligned Novartis Disease Area Access & Reimbursement field teams. The ED is responsible for co-creating field execution and pull through strategies based on the overarching business strategy and is ultimately accountable for delivering high pre-defined business impact for the Novartis Pharmaceutical Corporation (NPC). The ED will advocate and motivate regions to deliver consistent acceleration of aligned business objectives and impact while consistently demonstrating openness for courageous conversations and performance management of their direct reports to enable and bolster a culture-forward team mindset. The ED should continually monitor sentiment on Novartis Patient Support (NPS)-related customer experience and seek to improve by closely partnering with relevant field and headquarter-based associates.

Job Description

Key Responsibilities:

• Attract coach and retain team of high performing Regional Directors and Access & Reimbursement professionals.
• Effectively translate pre-specified national strategy to a regional level to enable appropriate exquisite execution and pull through within your team. Motivate each region to align on national strategy and key business impact metrics.
• Continuously monitor field team operations and seek to identify opportunities to improve efficiencies and effectiveness at a regional and national level.
• Partner closely with Customer Engagement Team to ensure strong collaboration and coordination of field associate activities business plans and customer resolutions.
• Integrate with Novartis leadership and collaborate across multi-functional teams (Sales Marketing Managed Markets Operations Training Legal Compliance etc.) to ensure collaborative and compliant approach to support field success.
• Understand specifics of and resolve questions associated with practice and/or patient reimbursement to support on any issues with third party payers.
• Identify opportunities to complement NPC capabilities to strengthen the ability for patients to have access to therapy.
• Collaborate with NPS Analytics to design reports and tools to monitor and achieve pre-specified business objective and aligned impact metrics.
• In addition to national team leadership and accountabilities on team performance there will be functional leadership requirements to drive impact across the broader cross-portfolio of NPS Access & Reimbursement Teams (i.e. National Payer accountabilities Specialty Pharmacy accountabilities field systems and tools training and team development culture compliance etc.).
• Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines). This comes with the added accountability of ensure your teams are also adhering to NPC policies.
• Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes.

Essential Requirements:

• Education: Minimum of a Bachelors degree; Advanced degree preferred (Majors preferred: Sciences Business Pharmacy and Healthcare)

• Minimum of 10 years in reimbursement contract strategy (if applicable) managed care sales/marketing or related field. At least 5 years leading a regional or local team and managing and collaborating across multiple stakeholders
• Experience working with highly complex practices and/or health systems to establish access and acquisition pathways
• Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.
• Deep expertise and experience integrating manufacturer-sponsored patient support programs
• General knowledge of reimbursement pathways (specialty pharmacy buy-and-bill retail)
• Experience with specialty products acquired through specialty pharmacy networks and through buy-and-bill process including expertise in acquisition billing and coding claims processing and reimbursement
• Possess a strong understanding of Commercial payers Medicare plans and state Medicaid in geographic region
• Proven track record building and motivating teams. Past success in execution of launch strategies and plans
• Ability to travel 60-80% over a broad geography is required with the ability to drive and/or fly within the territory. Must have a valid drivers license

Desirable Requirements:

• Complex/rare disease experience preferred (nuclear medicine CAR T AAV gene therapy etc.)

Novartis Compensation Summary:

The salary for this position is expected to range between $248500 and $461500 per year. The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity -based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role you must have a fully valid and unrestricted drivers license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time employees working in customer-facing roles must adhere to and comply with customers (such as hospitals physician offices etc.) credentialing guidelines which may require vaccination. As required by applicable law Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to

The individual hired for this role will be required to successfully complete certain initial training including home study eight (8) or fewer hours per day and forty (40) or fewer hours per week.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an e-mail to call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Range

$248500.00 - $461500.00

Skills Desired

Agility Agility Cross-Functional Collaboration Customer-Centric Mindset Employee Development Finance Go-To-Market Strategy Healthcare Sector Understanding Health Economics Health Policy Health Technology Assessment (HTA) Influencing Skills Innovation Inspirational Leadership Lcm Strategy Market Access Strategy Negotiation Skills People Management Pricing Strategy Process Management Product Launches Public Affairs Real World Evidence (RWE) Regulatory Compliance Resource Allocation 6 more