Switchboard Operator Job ID: A26-010 Location: Lincoln About Our Family: Established in 1978 Alcona Health Center (AHC) is a non-profit Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve offering medical behavioral health dental and pharmacy services. As a member of the AHC family you will join a team of over 300 coworkers all devoted to providing quality health care to all residents of our communities regardless of their ability to pay.
Your Valued Contributions:
As the first contact with the Health Center the Switchboard Operator provides a welcoming greeting to all callers. The tasks consist of but are not limited to the following: receiving calls on the Switchboard transferring callers to the proper destinations assisting patients as needed. Assists with clerical duties as required. - Operates telephone and paging system.
- Answers incoming calls greeting the caller identifying yourself providing information transferring callers and/or taking messages as necessary and respond to inquiries aimed at clinic services and procedures.
- Transfer telephone calls to intended recipients after screening them properly.
- Must know which staff are in which department and who is in charge of what function.
- Operates paging system to relay in-house announcements or call individuals to the phone.
- Create and maintain logs of incoming calls as directed.
- Assists with routine clerical duties when volume of calls permit.
- Compile assemble proofread and prepare data for records and reports.
- Drafts emails; proofreads and edits letters memos and other documents; operates copying and duplicating machines.
- Enter variety of data using current technology; prepare and sort documents for data entry.
Required Training & Experience: - Possesses a current State of Michigan drivers license and valid automobile insurance.
- Word & Excel
- Use of Electronic Health Records system
Were Here For You: Supporting Balance:As a part of our family you will work 35 hours/week at the Lincoln Site with a negotiable starting wage dependent on education and experience with predicable scheduling numerous holidays generous vacation time and sick days and will follow the school calendar. Supporting Your Health:Robust Employee Assistance Program (EAP) Low deductible Medical Rx Vision & Dental insurance at a minimal cost for employees. Supporting Your Future:Retirement Savings Plan with personal access to a Financial Advisor FSA Life AD&D & Short/Long Term Disability Insurance. Supporting Your Education:Continuing Education Assistance program. Employment with AHC may also qualifyyou for student loan forgiveness under thePublic Service Loan Forgiveness program.
Ready To Get Started Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to
Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy sexual orientation and transgender status) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center Voice and TTY/TDD 1-. An EOE.
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Switchboard OperatorJob ID: A26-010Location: LincolnAbout Our Family:Established in 1978 Alcona Health Center (AHC) is a non-profit Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve offering medical behavioral health dental and pharmacy se...
Switchboard Operator Job ID: A26-010 Location: Lincoln About Our Family: Established in 1978 Alcona Health Center (AHC) is a non-profit Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve offering medical behavioral health dental and pharmacy services. As a member of the AHC family you will join a team of over 300 coworkers all devoted to providing quality health care to all residents of our communities regardless of their ability to pay.
Your Valued Contributions:
As the first contact with the Health Center the Switchboard Operator provides a welcoming greeting to all callers. The tasks consist of but are not limited to the following: receiving calls on the Switchboard transferring callers to the proper destinations assisting patients as needed. Assists with clerical duties as required. - Operates telephone and paging system.
- Answers incoming calls greeting the caller identifying yourself providing information transferring callers and/or taking messages as necessary and respond to inquiries aimed at clinic services and procedures.
- Transfer telephone calls to intended recipients after screening them properly.
- Must know which staff are in which department and who is in charge of what function.
- Operates paging system to relay in-house announcements or call individuals to the phone.
- Create and maintain logs of incoming calls as directed.
- Assists with routine clerical duties when volume of calls permit.
- Compile assemble proofread and prepare data for records and reports.
- Drafts emails; proofreads and edits letters memos and other documents; operates copying and duplicating machines.
- Enter variety of data using current technology; prepare and sort documents for data entry.
Required Training & Experience: - Possesses a current State of Michigan drivers license and valid automobile insurance.
- Word & Excel
- Use of Electronic Health Records system
Were Here For You: Supporting Balance:As a part of our family you will work 35 hours/week at the Lincoln Site with a negotiable starting wage dependent on education and experience with predicable scheduling numerous holidays generous vacation time and sick days and will follow the school calendar. Supporting Your Health:Robust Employee Assistance Program (EAP) Low deductible Medical Rx Vision & Dental insurance at a minimal cost for employees. Supporting Your Future:Retirement Savings Plan with personal access to a Financial Advisor FSA Life AD&D & Short/Long Term Disability Insurance. Supporting Your Education:Continuing Education Assistance program. Employment with AHC may also qualifyyou for student loan forgiveness under thePublic Service Loan Forgiveness program.
Ready To Get Started Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to
Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy sexual orientation and transgender status) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center Voice and TTY/TDD 1-. An EOE.
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