Customer deal desk drafting specialist Czech & French Adriatic language

The Contracts Administrator job comprises work in an international and multilingual environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature corresponding with Oracles quarterly and annual fiscal cycles. Our team operates as personnel who support the operations of the company but do not directly interact with customers.

Responsibilities

• As a part of Deal Management organization Deal Specialists key responsibility is to prepare highly complex contractual documentation (Master Agreements Ordering Documents Amendments and Extensions) identifying issues risks propose potential solution and leave of acceptance. Deal Specialist prepares the documentation based on Sales input in accordance with Oracle processes and procedures using Oracles standard documents templates.
• Deal Specialist leads and manages the contracting process end-to-end following defined engagement guidelines to liaise with other groups across Oracle to ensure policy compliance and mitigate corporate risk.
• Deal Specialist facilitates and coordinates discussions amongst Sales and multiple Oracle internal stakeholders (Finance Legal Revenue Recognition Business Practice etc.) by summarizing and explaining key contractual terms and obligations of a client contracts at the point of setup and an ongoing basis to ensure smooth execution and positive customer buying experience.
• Deal Specialist is responsible for successful execution of contracting process ensuring consistency high quality and adherence with Oracle strategy commitments and goals.
• Deal Specialist identifies and analyzes stakeholder requirements communicates and validates their expectations.
• Deal Specialist should have the ability to identify issues specify solutions (including goals and targets) and implement solutions to deliver added-value result.

Desirable Requirements

• BA/BS degree or Paralegal Certification or equivalent years of experience.
• Excellent computer skills (e.g. MS Office package Outlook Word Excel PowerPoint).
• Proficient English skills;
• Client Service Excellence.
• Act as the point of contact for internal queries via phone and email.
• Perform administrative functions including support for other team members as needed.
• Build and maintain strong relationships with clients interdepartmental teams and resources.
• Develop and maintain excellent client relations to ensure repeat business.
• Liaise with the sales team regarding key client accounts and priority requests.
• Personal Skills and Team Contribution.
• Actively engage in personal development review individual objectives and attend training sessions as required.
• Self-motivate and support team members.
• Communicate positively at all levels internally and externally.
• Professionally manage workload and conflicting priorities.
• Exhibit a positive can-do attitude.
• Be flexible and adaptable in approach.
• Previous customer service experience is a plus.

Why Oracle

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first we encourage them to give back to their communities through our volunteer programs.