Assistant Night Manager

EOE/AA/Disabled/Veterans

WELCOME TO A WORLD OF OPPORTUNITIES AT IRELANDs #2 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! TheConrad Dublinis a5*hotelandpart of the Hilton Luxury Division. We aim to offersmart luxury travelers inspiring connections & intuitive service in a world of style. We areone of the best5*luxury hotels in the country.

Conrad is Empowering and Bold

Benefits

Working for Hilton means you arejoining an international company with more than 9000 hotels across the globewithcountless benefits & career development opportunitiessuch as:

• Travel- Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
• Team Member Gym a dedicated team member gym with free access 7 days a week
• Benefit Discounted rates for Conrad Team members across a wide range of retailers
• Development Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
• Holidays 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
• Maternity & Paternity Paid leave for those that qualify
• On shift complimentary meals on duty

The Job Role

An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing

• Help oversee the entire Front Office operation to maintain high standards
• Serve as a point of contact for regular and VIP Guests
• Complete Night Audit duties
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Understand and demonstrate correct procedures regarding the acceptance of foreign currencies credit cards and cash in accordance with the hotel credit policy
• Represent the Hotel Manager and other senior managers in their absence taking full responsibility of the hotel
• Manage record and promptly resolve issues or emergencies that arise
• Demonstrate current knowledge of hotel products services pricing and policies as well as knowledge of the local area

The ideal candidate should be:
Someone who .has previous experience in a luxury property
Someone Motivated to Create Memorable Experiences for Every Guest Every time
Someone who. Has a Luxury Mind set To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who. Is a Team Player Collaborative Flexible Fun and Dynamic
Someone who .is Ambitious and Passionate