Manager, Patient Access & Reimbursement, Field Access Specialist Operations (US Remote)

Career Category

Job Description

Live

What you will do

Lets do this. Lets change the world. In this vital role the Manager for Field Access Specialist (FAS) Operations is part of the Patient Access & Reimbursement team and reports to the Sr Manager of Field Access Specialist for the Retail Brands capabilities team. This role is responsible for all operations supporting FAS Retail capabilities including development of access tools resources and field training programs. This role also includes management of speaker bureaus for Access Specialists and Office Practice Managers.

Support management of day-to-day operations for FAS

Lead new hire field team training for sales & FAS teams

Perform quarterly FAS field rides (minimum)

Lead FAS FIT meetings and report on insights

Lead CRM optimization and PSP management for FAS team

Manage budget and performance monitoring of FAS team

Perform quarterly vendor process audits

Assist Sr. Manager with monthly reporting on critical metrics for FAS team

Work with Sr. Manager and CD&A team on FAS targeting

Work with Sr. Manager and vendor on FAS team alignments

Creation and MAC submission of above brand FAS materials and FAS/OPM speaker materials including trainings

Creation and MAC submission of FAS field training content including scripts for field interactions

Monitoring FAS/OPM speaker utilization to meet compliance/budget requirements

Lead collaborative work across PSP

Work cross functionally with other business units and internal partners to ensure maintenance of Amgen legal regulatory and compliance standards

Evaluate opportunities across the entire PSP portfolio

Win

What we expect of you

We are all different yet we all use our unique contributions to serve patients. The professional we seek is a collaborator with these qualifications.

Basic Qualifications:

Doctorate degree OR

Masters degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Bachelors Degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Associates Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred Qualifications:

• Experience in access process and patient support service programs or field sales experience
• Field and training experience with Cover My Meds
• Experience with development of training materials and delivering effective training sessions
• Experience with budget and team performance management
• Ability to translate data and analytics into actionable insights
• Experience with MAC process and navigating internal cross-functional teams
• Ability to lead strategic projects from concept development through completion
• Experience working with advertising and/or media agencies developing impactful materials on time on budget and on target
• Excellent verbal and written communication skills including listening and presentation skills
• Strong creative and problem-solving skills
• Skills in PowerPoint Excel and in developing compelling presentation content
• Strong organizational skills - to set targets track to achievements and complete projects
• Ability to optimally prioritize a diverse workload to meet deadlines
• Ability to effectively lead cross-functional teams and to influence without authority
• Ability to work effectively as a member of a team
• Quick learner proactive takes initiative goal oriented and driven

Thrive

What you can expect of us

As we work to develop treatments that take care of others we also work to care for our teammates professional and personal growth and well-being.

In addition to the base salary Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities including:

Comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts.

A discretionary annual bonus program or for field sales representatives a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models including remote work arrangements where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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