Field Service Technician I

Field Service Technician - Onsite

Troy MI United States

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of approximately 48000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT BLACKDECKER CRAFTSMAN STANLEY CUB CADET and HUSTLER.

The Job:

As a Field Service Technician here youll be part of our Troy Michigan team working as an onsite employee. Youll get to:

• Make field service calls both local and out of state at times with little advance notice and in rare cases for extended periods of time.
• Integration support which includes teaching adjustment calibration and diagnosing issues related to the system.
• Commissioning of systems at customer location. You may be commissioning many systems in various sections of a some cases this may require extensive walking or standing for periods of time. You are required to attend all kick-off meetings asked by our customers or integrators.
• Final buy-off of installation. Using an installation buy-off guide you are responsible for completing the final buy-off and document any open issues and or exceptions related to the cell equipment.
• Assures that all equipment at assigned customer plants operates at maximum target reliability levels (99.998%)
• Diagnoses and repairs equipment to component level using various test equipment (i.e. oscilloscope multi-meter chart recorder etc.).
• Records and maintains service reports and update plant asset inventory when necessary after all visits.
• QAR Quality assurance forms are written for all quality related issues and filed in FSL.
• Assist customers in identifying and quoting spare parts and associated spare equipment.
• Files accurate expense reports in a timely manner.
• May be required to assist in servicing or commissioning of related fastening systems and tooling.
• Conduct customer training.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good In fact you embrace it. You also have:

• 2 years of experience in electro / mechanical equipment troubleshooting.
• 1 year of experience with robot / PLC interfacing including basic logic.
• Basic understanding of safety circuits (E-stop and Protective circuits).

• Ability to follow wire diagrams and electronic schematics.
• Electronic technology degree or equivalent experience.
• Bachelors Degree desirable but not required.

The Details:

Youll receive a competitive salary and a great benefits plan including:

• Medical dental life vision disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place youll want to be and stay. Being part of our team means youll get to:

• Grow: Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources including our digital learning portal.
• Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.

Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

This role is not eligible for visa sponsorship (H1B OPT/CPT TN etc).

#LI-Onsite

#LI-AT1

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Benefits & Perks

Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

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