Fulfillment Center Supervisor

Aeroflow Health Fulfillment Center Supervisor

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000s list of fastest-growing companies in the U.S.

As Aeroflow has grown our needs to curate an amazing employee environment and experience have grown as well. Were working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces thus bettering the everyday lives of the employees that work so hard to service our patients.

The Opportunity

Within Aeroflow the Aeroflow Fulfillment Center (AFC) is the core of Aeroflows order fulfillment function. As Aeroflow continues to grow and invest in its ability to deliver a world-class customer experience its investment in distribution/warehouse function is growing as well.

• AFC takes great pride in being a critical part of delivering an exceptional customer experience and currently fulfills over 300000 medical supply orders per month from its primary Asheville warehouse.
• Aeroflow is in the early stages of a long-term project to modernize its supply chain operations steadily adding new technology automation and other process efficiencies over the next three years.
• Aeroflows growth and investment in its supply chain functions will require a Second Shift Supervisor who will apply their skills in two key areas1) Leading a team of Fulfillment Associates and 2) Management of multiple processes within the Fulfillment Center

Your Primary Responsibilities

We are currently seeking a Fulfillment Center Supervisor who will be responsible for:

Lead a team of Fulfillment Associates

• Provide daily direction to a team of 10 to 15 associates as they perform a variety of functions in support of Aeroflows fulfillment operations.
• Cultivate a culture of safety and 5S on your assigned shift.
• Perform administrative duties as required including management of associate time details performance evaluation of temporary and full time associates and reporting on multiple key performance metrics pertaining to productivity quality and service levels.
• Employee has an individual responsibility for knowledge of and compliance with laws regulations and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Manage multiple processes

• Embrace continuous improvement by identifying opportunities to optimize process quality and efficiency.
• Facilitate onboarding and cross training in order to enable optimal staffing of each process.
• Coordinate with first shift leadership to provide strong hand offs between shifts.
  
  
  

Skills for Success

• Strong leadership skills preferably within a warehouse or distribution environment.
• A broad understanding of warehouse processes.
• Strong verbal/written communication skills in an environment of multiple internal teams plus external vendors.
• Familiarity with warehouse management software tools methodologies and best practices.

Required Qualifications

• 2 years of relevant experience with a focus on supply chain management operations or distribution with strong references.
• A proven ability to motivate teams to produce quality results within challenging timeframes and ongoing change.
• Confident and effective communication skills with all levels of the organization.
• Excellent problem-solving skills and leadership qualities.
• Ability to work collaboratively with all levels of company staff.
• Ability to deliver effective feedback both written and verbal.
• Ability to live/relocate near Asheville NC.
  
  

What Aeroflow Offers

Competitive Pay Health Plans with FSA or HSA options Dental and Vision Insurance Optional Life Insurance 401K with Company Match 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s) Additional Parental benefits to include fertility stipends free diapers breast pump Paid Holidays PTO Accrual from day one Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If youve been looking for an opportunity that will allow you to make an impact and an organization with unlimited growth potential we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

Required Experience:

Manager