PRELOADED is seeking a Community Manager to support our Virtual Worlds. This role focuses on player communication feedback management and community engagement.
Key Responsibilities
- Collect organise and relay player feedback bug reports feature requests and general sentiment to the development team
- Communicate game updates fixes and changes clearly to the player community
- Write and publish announcements patch notes and teasers
- Engage with players respond to questions and help foster a positive welcoming community
- Oversee early community and forum discussions to monitor player sentiment and emerging topics
- Support moderation efforts by enforcing community guidelines and assisting moderators
- Maintain community documentation such as rules and FAQs
- Set up and administer real time community chat channels (e.g. Discord Reddit Slack etc)
- Liaise with internal and external marketing teams to coordinate brand and IP messaging to the community
Nice to Have
- Experience working with automated workflows bots or third-party community tools.
- Wide range of platform experience - mobile VR UGC etc.
Ideal Candidate
- Strong written communication skills
- Experience managing or moderating online gaming communities
- Familiarity with community chat channel setup and administration
- Confident collaborating with internal teams and external stakeholders
- Organised proactive and able to identify community sentiment and trends
Contract Length: Start ASAP - 3 months (with possibility to extend)
ABOUT PRELOADED
We are a BAFTA-winning games studio inventing new ways to play for everyone. We harness the power of play to create the experiences of tomorrow.
Founded in 2000 PRELOADED believes that play in all contexts and for all audiences has the potential to impact our world positively. As a cross-disciplinary team of artists designers play specialists and creative technologists we are united by this shared mission - what we call Play with Purpose.
Together we craft a diverse range of playful experiences. We help organisations brands and institutions engage next-generation audiences and collaborate with technology platforms to imagine the future of play.
Learn more about the studio here: Experience:
IC
PRELOADED is seeking a Community Manager to support our Virtual Worlds. This role focuses on player communication feedback management and community engagement.Key ResponsibilitiesCollect organise and relay player feedback bug reports feature requests and general sentiment to the development teamComm...
PRELOADED is seeking a Community Manager to support our Virtual Worlds. This role focuses on player communication feedback management and community engagement.
Key Responsibilities
- Collect organise and relay player feedback bug reports feature requests and general sentiment to the development team
- Communicate game updates fixes and changes clearly to the player community
- Write and publish announcements patch notes and teasers
- Engage with players respond to questions and help foster a positive welcoming community
- Oversee early community and forum discussions to monitor player sentiment and emerging topics
- Support moderation efforts by enforcing community guidelines and assisting moderators
- Maintain community documentation such as rules and FAQs
- Set up and administer real time community chat channels (e.g. Discord Reddit Slack etc)
- Liaise with internal and external marketing teams to coordinate brand and IP messaging to the community
Nice to Have
- Experience working with automated workflows bots or third-party community tools.
- Wide range of platform experience - mobile VR UGC etc.
Ideal Candidate
- Strong written communication skills
- Experience managing or moderating online gaming communities
- Familiarity with community chat channel setup and administration
- Confident collaborating with internal teams and external stakeholders
- Organised proactive and able to identify community sentiment and trends
Contract Length: Start ASAP - 3 months (with possibility to extend)
ABOUT PRELOADED
We are a BAFTA-winning games studio inventing new ways to play for everyone. We harness the power of play to create the experiences of tomorrow.
Founded in 2000 PRELOADED believes that play in all contexts and for all audiences has the potential to impact our world positively. As a cross-disciplinary team of artists designers play specialists and creative technologists we are united by this shared mission - what we call Play with Purpose.
Together we craft a diverse range of playful experiences. We help organisations brands and institutions engage next-generation audiences and collaborate with technology platforms to imagine the future of play.
Learn more about the studio here: Experience:
IC
View more
View less