Desktop Support Technician DSTECHVG
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Desktop Support Technician
Location: Columbia SC
Position Type: Contract
Duration: 12 Months
Schedule: MondayFriday 8:00 AM 5:00 PM (1-hour lunch break)
Physical Requirements
Ability to exert 50 lbs occasionally
Ability to exert 20 lbs frequently
Job Summary
A organizationis seeking a skilled Desktop Support Technician to provide on-site IT support at its headquarters location. Working under general supervision this role supports desktop operations endpoint deployments and user technical assistance while ensuring compliance with established IT and asset management standards.
Key Responsibilities
Daily Responsibilities
Build and deploy desktops laptops and tablets using Microsoft Endpoint Configuration Manager (MECM)
Verify successful endpoint builds by ensuring:
BitLocker encryption keys are stored in Active Directory and Intune
MECM Client is installed and operational
Devices remain connected to the network for at least 2.5 hours post-build
Ensure all required software listed on build sheets is installed
Provide technical support for endpoint hardware and software issues
Diagnose troubleshoot and resolve user-reported issues; document work in the Help Desk ticketing system
Perform routine maintenance and coordinate vendor repairs as needed
Track and document all assigned IT assets (desktops laptops tablets monitors printers scanners docking stations) in the designated IT Asset Management System
Assist with the removal disposal and salvage of obsolete equipment per established procedures
Support endpoint deployments for new and existing end users
Perform other related duties as assigned
Monthly Responsibilities
Ensure all backup tablets are connected to the network via patch cable to receive monthly security updates
Power on tablets and connect them starting the second Friday of each month through 12:00 PM the following Wednesday
Log in using the local account prior to shutdown on Wednesday
Ensure iPads are powered and connected for the same update window (login not required)
Required Skills & Experience
4 years of experience supporting desktop and networked systems
4 years of experience with computer deployment operation and repair
4 years of experience with hardware and software installation
4 years of hands-on experience with Microsoft Endpoint Configuration Manager (MECM)
Strong knowledge of desktops laptops tablets printers and scanners
Preferred Skills
Experience working with a Help Desk ticketing system
Familiarity with NTS Network
Experience with Active Directory and/or Microsoft Intune
Education
High School Diploma (required)
Associates or Bachelors degree in a related field preferred
Relevant education may substitute for required work experience
For more details reach at or Call / Text at .
About Navitas Healthcare LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Required Experience:
IC
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
