About Us
Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.
We recently migrated all of our customers onto our very own proprietary platform - so its an exciting time to join us. With the help of our new platform were able to pioneer new products and drive more advanced creative technologies. The result Unrivalled experiences for millions of customers worldwide.
Betfreds Technology department is driven by innovation and youll be at the heart of unlocking our new platforms potential. So if you want to help shape the future of betting and gaming then its to time to join us.
Job Purpose
As aProduct Researcherat Betfred you will play a critical role in shaping our sportsbook lotto and gaming products by planning and conducting research initiatives. You will collaborate closely with the Product Managers Designers and other stakeholders to uncover user needs optimize experiences and provide data-driven insights.
Alongside the Product Research Lead you will be responsible for being the research voice within Betfred carrying out research and ensuring that is communicated with stakeholders. This is a recently established function meaning we are looking for a proactive hands-on researcher who thrives in a fast paced environment and can drive research initiatives from identifying problems to delivering high quality insights
Job Duties
Plan and conduct end-to-end product research projects across discovery delivery and optimisation with help from the Product Research Lead where needed
Conduct a range of research studies including interviews surveys and usability testing
Assist in developing and executing research initiatives to gather actionable insights that inform product design and business decisions.
Turn research findings into clear actionable insights that inform product decisions communicating insight through storytelling visuals and presentations
Advocate for customer needs while understanding commercial technical and regulatory constraints
Collaborate with cross-functional teams to identify research opportunities and integrate findings into the product development lifecycle.
Advocate for user-centered design principles by ensuring research insights influence product and business strategy.
Stay informed about industry trends competitor offerings and emerging research methodologies to continuously refine Betfreds approach to UX research.
Knowledge Skills and Experience
Essential
Proven experience in research with expertise in both qualitative and quantitative methodologies including conducting interviews and setting up surveys.
A high level of analytical skills with the ability to interpret data and translate it into meaningful insights that can be activated.
Excellent communication and storytelling skills to convey research findings effectively.
Ability to run research in a highly transactional technology business Ecommerce or a similar fast-paced environment.
Comfortable working autonomously with the ability to proactively identify opportunities and drive projects forward without constant oversight.
Comfortable collaborating with designers product managers and engineers to implement research insights embedding into product squads where necessary
Desirable
Interest in or experience in sports and/or gaming/betting is a plus but not mandatory.
Experience with is a plus but not mandatory.
Whats in it for you
We offer a variety of competitive benefits some of which vary depending on the role youre recruited to. Some of what you can expect in this role includes:
A competitive rate of pay and pension contribution (45000 - 55000)
Generous discretionary bonus schemes incentives and competitions
An annual leave entitlement that increases with length of service
Access to an online GP 24/7 365 days a year for you and your immediate family.
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity Pay
Long Service Recognition
Access to a pay day savings scheme financial coach and up to 40% of your earned wage ahead of payday through Wagestream.
For More information visit our done! Your application has been successfully submitted!
Required Experience:
IC
Sharp Gaming Limited has changed its name to Betfred Technology Limited. Betfred Technology Limited will function as Betfred's technology department. The name change took effect on 29th April 2024.