Host Flagship Location

Job Title: Host

Reports to: Store Management

Division: Retail

ESSENTIAL JOB RESPONSIBILITIES

Bucherer 1888 is looking for an energetic friendly and experienced hospitality professional to join our team. The right candidate will have an engaging personality be quick on their feet and ready to exceed all expectations delivering a first in class client experience. The Host will be warm and engaging greeting clients throughout the store offering beverages such as coffee espresso tea water etc. and serving them. The Host must also be comfortable with helping host in store client events and create surprise and delight moments which may include light bites and greater hospitality responsibilities to include food and beverage.

Engage clients with warmth and ultimate hospitality upon their entry to the business and throughout their instore journey

Manage and monitor guest flow leveraging our crowd control tool to maintain an organized and elevated environment

Collaborate with Client Advisors Managers and Back of House Support to ensure smooth coordination of guest services

Relay important information about reservations special requests and VIP guests to the appropriate team members.

Demonstrate a strong ability to relate and converse with clients

Offer and prepare hospitality selections to include but not limited to coffee tea waters soda etc. along with chocolates and more

Ensure the tidiness of hospitality spaces equipment and supplies at all times

Support hospitality and store management team in placing hospitality related supply orders receiving and distributing necessary supplies.

Perform all duties with the upmost professionalism warm demeanor and discretion

Maintain clean and sanitized work areas utensils equipment service and seating areas

Adhere to all security and operations related guidelines

Be proactive in learning general brand knowledge to speak to company history

Have a clear understanding of overall store layout to concierge clients to the right locations

QUALIFICATIONS

• Must have prior Luxury/High-end/Hospitality experience along with customer service or retail experience.
• Must have experience hosting and serving non-alcoholic beverages to guests.
• Must be willing to work entrance door and greet all that visit.
• Well spoken good listening skills and professional demeanor.
• Must be comfortable communicating with VIP clients.
• Self-motivated. A team player with a keen sense of attentiveness to guests.
• Ability to stand walk and bend for long periods of time throughout your work day.
• Must be flexible to work opening and closing shifts as well as Saturday and Sunday. Shifts will vary by week.

Compensation Range: $20.00 - $27.00 commensurate upon experience

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race color creed religion national origin ancestry citizenship status age disability sex gender veteran status genetic information or any other characteristic protected by applicable federal state or local laws.