Job Summary
The Field Service Engineer serves as a critical link between field operations and engineering by supporting the development improvement and deployment of custom tooling equipment and repair solutions. This hybrid technical role is responsible for diagnosing complex system failures conducting in-depth field investigations and root cause analyses (RCAs) and translating field insights into actionable design and process improvements.
Job Responsibilities
- Serve as a technical liaison between Field Service Technicians Field Leadership and Engineering by providing clear accurate and consistent communication on engineering projects and field findings.
- Maintain current knowledge of field repair practices tooling procedures and emerging turbine platform requirements.
- Partner with Field Services and Engineering teams in the research development and validation of new tooling equipment and repair procedures.
- Conduct detailed field investigations and root cause analyses documenting measurements photographs and observations to support continuous improvement and future design initiatives.
- Contribute to the development of work instructions tooling concepts and recommendations for future tooling and repair strategies.
- Assist in the design and development of custom tooling fixtures and equipment for both field and shop applications.
- Support drafters and engineers by assisting with 3D modeling and design using CAD and modeling software.
- Utilize precision measurement tools including Keyence 3D scanning and probing equipment to capture accurate dimensional data for engineering and fabrication.
- Support Specialty Services Managers with assigned technical projects field trials and engineering initiatives.
- Assist with material selection sourcing and procurement activities related to engineering and tooling projects.
Requirements
Qualifications & Experience
- Bachelors degree in mechanical or industrial engineering (or related engineering field) preferred but not required.
- Experience or willing to learn failure analysis reverse engineering or applied R&D.
- Experience in metal fabrication
- Experience or willing to learn the use of diagnostic tools data acquisition systems and 3D modeling or CAD software.
- Excellent problem-solving skills and the ability to work independently in field environments.
- Ability to read and interpret blueprints specifications and technical drawings.
- Strong communication skills for cross-functional collaboration and technical reporting.
- Willingness to travel and work in various environments (indoors/outdoors elevated areas confined spaces).Ability to work outdoors in variable conditions and travel as required.
- Proficiency in Microsoft Office Suite.
- Ability to travel as required.
- Prior experience in wind preferred but not required
- Prior mechanical experience preferred.
Physical Requirements:
Team members will be required to adhere to all safety requirements in all work environments.
Specific requirements include:
- Exposure to varying weather conditions including extreme heat cold rain and wind.
- Work may involve heights confined spaces and mechanical equipment.
- Ability to lift carry or move up to 50 pounds.
- Prolonged periods of walking standing bending crouching and climbing during onsite inspections.
- Ability to climb vertical ladders and work at heights of at least 300 feet.
- Ability to wear all required personal protective equipment
- Travel up to 60%
Required Experience:
IC
Job SummaryThe Field Service Engineer serves as a critical link between field operations and engineering by supporting the development improvement and deployment of custom tooling equipment and repair solutions. This hybrid technical role is responsible for diagnosing complex system failures conduct...
Job Summary
The Field Service Engineer serves as a critical link between field operations and engineering by supporting the development improvement and deployment of custom tooling equipment and repair solutions. This hybrid technical role is responsible for diagnosing complex system failures conducting in-depth field investigations and root cause analyses (RCAs) and translating field insights into actionable design and process improvements.
Job Responsibilities
- Serve as a technical liaison between Field Service Technicians Field Leadership and Engineering by providing clear accurate and consistent communication on engineering projects and field findings.
- Maintain current knowledge of field repair practices tooling procedures and emerging turbine platform requirements.
- Partner with Field Services and Engineering teams in the research development and validation of new tooling equipment and repair procedures.
- Conduct detailed field investigations and root cause analyses documenting measurements photographs and observations to support continuous improvement and future design initiatives.
- Contribute to the development of work instructions tooling concepts and recommendations for future tooling and repair strategies.
- Assist in the design and development of custom tooling fixtures and equipment for both field and shop applications.
- Support drafters and engineers by assisting with 3D modeling and design using CAD and modeling software.
- Utilize precision measurement tools including Keyence 3D scanning and probing equipment to capture accurate dimensional data for engineering and fabrication.
- Support Specialty Services Managers with assigned technical projects field trials and engineering initiatives.
- Assist with material selection sourcing and procurement activities related to engineering and tooling projects.
Requirements
Qualifications & Experience
- Bachelors degree in mechanical or industrial engineering (or related engineering field) preferred but not required.
- Experience or willing to learn failure analysis reverse engineering or applied R&D.
- Experience in metal fabrication
- Experience or willing to learn the use of diagnostic tools data acquisition systems and 3D modeling or CAD software.
- Excellent problem-solving skills and the ability to work independently in field environments.
- Ability to read and interpret blueprints specifications and technical drawings.
- Strong communication skills for cross-functional collaboration and technical reporting.
- Willingness to travel and work in various environments (indoors/outdoors elevated areas confined spaces).Ability to work outdoors in variable conditions and travel as required.
- Proficiency in Microsoft Office Suite.
- Ability to travel as required.
- Prior experience in wind preferred but not required
- Prior mechanical experience preferred.
Physical Requirements:
Team members will be required to adhere to all safety requirements in all work environments.
Specific requirements include:
- Exposure to varying weather conditions including extreme heat cold rain and wind.
- Work may involve heights confined spaces and mechanical equipment.
- Ability to lift carry or move up to 50 pounds.
- Prolonged periods of walking standing bending crouching and climbing during onsite inspections.
- Ability to climb vertical ladders and work at heights of at least 300 feet.
- Ability to wear all required personal protective equipment
- Travel up to 60%
Required Experience:
IC
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