Quality Assurance Analyst – Bilingual (English + Spanish)

Boca Raton, FL - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Quality Assurance Analyst Bilingual (English Spanish)

ISG offers a premier career opportunity in South Florida with competitive compensation paid time off great health benefits comprehensive career training programs and flexible schedules.

Since 2008 ISG has provided essential services to consumers across the U.S. including internet cellular television voice security and technical support services. Some of our valued partners include T-Mobile AT&T DISH and HughesNet.

Be a part of the exciting future of ISG as we continue to quickly expand including our new state-of-the-art 80000 square foot facility in Boca Raton. Visit to learn more about this opportunity and dont hesitate to applyjoin the ISG family today!

Our Quality Assurance Agents review recorded calls to ensure both internal and partner compliance expectations are met document findings and provide feedback as applicable.

Benefits:

Comprehensive Training
Continual Education and Advancement Opportunities
Employee Assistance Program
Flexible Hours
Full-time employment
Paid Holidays
Health (Medical Vision Dental) and Employer-Paid Life/AD&D Insurance
Paid Time Off
Special Discounts Through Partners and Local Companies
Within Walking Distance to the Boca Raton Tri-Rail Station

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job.

Infinity Sales Group LLC is an EOE and a drug-free workplace

Requirements

Education

High school/GED diploma required

Experience

Customer Service
Quality Assurance

Other Information:

Physical Requirements

This is largely a sedentary role. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Job Requirements

Ability to Multi-Task
Ability to Successfully Complete a Drug Screen and Background Test
Computer Proficiency
Excellent Oral and Communication Skills
High-School Diploma

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers and filing cabinets.

Position Type and Expected Hours of Work:

This is a full-time position. The work schedule varies based on business needs. Schedules are subject to change at any time.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

Quality Assurance Analyst Bilingual (English Spanish)ISG offers a premier career opportunity in South Florida with competitive compensation paid time off great health benefits comprehensive career training programs and flexible schedules.Since 2008 ISG has provided essential services to consumers ...