CRM Business Analyst I
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Job Location:
Franklin, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
In addition a VALUES FITis top priority. Do our values align with yoursMission Beliefs & Values. If so please read on.
Heres just some of what you will be doing daily
- Partner with fundraisers data analysts and tech teams to design and implement enhancements that support fundraising and donor engagement
- Recommend best practices for streamlining workflows and strengthening system performance.
- Translate business needs into functional Salesforce solutions
- Build and maintain Salesforce reports and dashboards that provide fundraisers with clear actionable insights.
- Troubleshoot data and system issues partnering with technical teams for resolution.
- Support Gift Services processes by ensuring accurate and timely gift entry and donor support.
- Provide User Acceptance Testing (UAT) for new Salesforce features and related platforms.
- Provide training and onboarding support for new hires to ensure effective adoption of CRM processes
We are looking for a very specific skill set and business acumen. If you can say yes to each of these requirements then we want to meet you!
- Bachelors Degree or combination of education/training with relevant experience.
- Minimum1-3 years of experience in business analysis including gathering requirements supporting users and improving system processes.
- Skilled at gathering analyzing and organizing information from stakeholders to define clear requirements.
- General understanding and curiosity of how systems and processes work.
- Experience with CRM systems (Salesforce or similar) particularly in reporting and dashboard creation
- Organized detailed and customer focused
- A collaborative communicator who thrives in a team environment.
- Proactive in identifying issues and opportunities for improvement with a solutions-focused mindset.
- Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.
- Strong written and verbal communication and presentation skills.
- Demonstrated commitment to the social sector with a passion for our mission and values.
Why work for Educational Media Foundation K-LOVE/Air1
Educational Media Foundation (EMF) is a nonprofit multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa CA with a singular radio station EMF today owns and operates the nations two largest Christian music radio networks (K-LOVE and Air1) with over 1000 broadcast signals across all 50 states streaming audio reaching around the world and a growing family of media ministries including podcasts books films concerts and events. EMF employs nearly 500 team members between its offices in Nashville TN Rocklin CA and field locations around the country. You can view our mission and values hereMission Beliefs & Values.
What can we offer you
- Industry leading Medical Dental & Vision coverage
- Short/long term disability and life insurance
- Robust 401K with company match
- Parental leave with Baby Bonding pay
- Generous PTO holidayand sick pay
- Unique company culture that includes exclusive access to concerts movie premieres media industry events and more
- Leadership and Career Development Programs
As an Equal Opportunity Employer EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class characteristic or status. However EMF is also a religious non-profit organization where all team members contribute to the Companys mission of encouraging our audiences to have a meaningful relationship with Christ.Thereforepursuant to the Civil Rights Act of 1964 Section 702 (42 U.S.C. 2000e I(a)) EMF has the right to hire only candidates who agree with the Companys Statement of Faith. Also as a religious non-profit organization the Company is not governed by the CA Fair Employment and Housing Act.
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE a ... View more
