MET 26003 Applications Clerk
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Discover
The Opportunity
At the Nova Scotia Provincial Housing Agency (NSPHA) we take pride in managing maintaining and operating government-owned public housing across the province. From single-family homes to high-rise apartments our goal is simple: to provide safe affordable housing that helps individuals and families build better lives in communities where they can thrive.
When you join our team youll work alongside dedicated professionals who care deeply about making a positive impact and providing exceptional service. We offer a competitive total compensation package that recognizes your contributions supports your well-being and gives you the opportunity to be a part of something meaningful. Together we are shaping the future of public housing in Nova Scotia. If youre ready to make a difference wed love to hear from you. Apply today!
What youll do
Responsibilities
Under the direction of the Applications Supervisor the Applications Clerk provides support to the supervisor and staff of the department as well as services to callers and visitors to the Metropolitan District.
What Youll Do
Process online applications for eligibility.
Complete service tickets.
Respond to or redirect all general incoming calls/emails to the Applications Department.
Provide applicants with wait list information; maintain cancelled application files.
Maintain electronic and paper records/files related to applications and transfers.
Keep accurate records of phone calls mail confirmations etc. for files as received.
Maintain a registry of Priority Access files.
Provide backup for Switchboard/Receptionist duties as required.
Other assigned duties.
What youll need
Qualifications
Must Have
Business Administration or Secretarial diploma program plus two years related experience.
Computer skills and competency in desktop software including Microsoft Office with strong keyboarding skills.
Excellent knowledge of office procedures and practices to maintain accurate and secure files track and follow-up information/report requests.
Interpersonal skills to deal with co-workers tenants contractors and vendors other departments and the public in a positive tactful courteous and cooperative manner.
Ability to exercise tact discretion sound judgment and initiative when investigating questioning and dealing with inquiries requests and submissions that are sensitive and confidential in nature.
Nice to Have
Working knowledge of Yardi Property Management and Rent Café software.
Multilingual; fluent in English and Arabic.
The Fine Print
An equivalent combination of training education and experience may be considered.
What We Offer
Salary: $21.45 hourly (CL 13)
Schedule: 35-hour work week
Full-time permanent employees also receive:
Comprehensive benefits including health dental life insurance and pension
Paid vacation holidays sick time and additional leaves
Work-life balance supports such as modified work weeks
Professional development and career growth opportunities
Employee and Family Assistance Program
Were looking for
Core Skills
A little bit about us
Nova Scotia Provincial Housing Agency
At the Nova Scotia Provincial Housing Agency (NSPHA) we take pride in managing maintaining and operating government-owned public housing across the province. From single-family homes to high-rise apartments our goal is simple: to provide safe affordable housing that helps individuals and families build better lives in communities where they can thrive.
When you join our team youll work alongside dedicated professionals who care deeply about making a positive impact and providing exceptional service. We offer a competitive total compensation package that recognizes your contributions supports your well-being and gives you the opportunity to be a part of something meaningful. Together we are shaping the future of public housing in Nova Scotia. If youre ready to make a difference wed love to hear from you. Apply today!
Are you interested
Work With Us
We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process please let us know. If youre part of an equity group we encourage you to self-identify when applying.
Please submit your application through . We thank all applicants for their interest but only those selected for an interview will be contacted.
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
