Bilingual Virtual Assistant (100 Remote Work ) For Pooling
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Job Location:
Hourly Salary:
Experience Required:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Join our team as a Bilingual Virtual Assistant!
We are VirtuallyinCredible a company committed to living and loving life. We started out with just 1 Virtual Assistant and now we have over a thousand virtual assistants collectively working at home with us. As a Bilingual Virtual Assistant your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.
Responsibilities:
Client Communication & Support: Manage calls emails and general communications acting as the primary point of contact.
Core Administrative Functions: Efficiently handle critical tasks such as A/R A/P work order processing lease renewals compliance documents and detailed email management.
Marketing Assistance: Contribute to client marketing efforts including social media management.
Adherence & Reporting: Diligently follow client-specific Standard Operating Procedures (SOPs) stay updated on company guidelines and provide necessary data updates and reports to the leadership team.
Ambassadorship: Represent VirtuallyinCredibles core values in all professional interactions.
Requirements
Qualifications & Skills
Bilingual: Fluent in English and Spanish
High school diploma or equivalent required
Excellent verbal and written communication skills
Strong organizational and multitasking abilities in a fast-paced environment
2 years of Customer Service experience in inbound/outbound US voice accounts
Good American accent
Ability to manage multiple phone lines and prioritize tasks efficiently
High attention to detail and accuracy in recordkeeping
Team player with strong problem-solving skills and a customer-focused mindset
Quiet home office work environment
Fast and reliable internet connection of at least 10MBPS with internet backup available
Dependable electricity with power backup available
Computer RAM: At least 12 GB RAM Memory for Windows 8GB RAM for Mac
Computer Processor: AMD Ryzen 3 2200/i3 Intel 8th gen/i5 and above
Computer Operating System: Windows 11 or macOS (Sequoia Sonoma Ventura and Tahoe)
This is a pooling requisition. We are constantly looking for great talent to join our team. Once you pass our preonboarding process our recruitment team will work to match your specific skills and experience with our clients.
Required Skills:
Fluent in written and spoken English Good American accent
Company Industry
IT Services and IT Consulting
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
