IT Systems Analyst

Milwaukee Area Technical College (MATC) is Wisconsins largest and most diverse technical college offering 170 high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives industry and our community by preparing students today for the careers of tomorrow. Together we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at.

Under the general direction of the Director of Information Systems the IT Systems Analyst is responsible for the analysis design development testing and implementation of administrative and academic information systems. This role provides ongoing maintenance and troubleshooting support for enterprise applications. Work is diversified and requires independent judgment analytical skills and decision-making abilities within established practices and procedures. Includes collaborating across departments and with external vendors.

• System Development & Support:Assists in system analysis design development and implementation of solutions. Collaborates with end users and configures the applications accordingly. Conducts quality control checks during software updates and system changes.
• Project Participation & Implementation Strategy:Assists with projects by gathering requirements conducting fit-gap analysis researching solutions writing reports and providing evaluations. Supports and follows the formulation of strategies for implementing new applications and technologies.
• Business Process Optimization: Analyzes workflows and recommends improvements to leverage ERP system capabilities. Contributes to the development of departmental and institutional policies and procedures.
• Vendor Management and Selection Process:Collaborates with external vendors to resolve application issues and maintain strong working relationships.
• Support and Training: Demonstrates willingness to learn and apply modern cloud-based technologies and provides support on elevated IT Help Desk tickets to resolve system related incidents.
• Collaborative Teamwork:Maintains and enhances positive work relationships with staff faculty and administrators.
• Continuous Learning & Professional Development:Maintain knowledge of evolving threats in particular in higher education with an emphasis on community Colleges. Actively participates in applicable workgroups trainings workshops seminars committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

• Proficiency in SQL and programming languages such as C#.
• General knowledge and experience working with ERP systems and enterprise-level applications.
• Ability to understand interpret and explain rules regulations procedures and written and oral instructions.
• Ability to organize and analyze information and develop effective solutions.
• Ability to communicate effectively through both oral and written means.
• Ability to establish collaborate and maintain effective work relationships with peers students teachers staff representatives of outside agencies educational institutions and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations and promote a positive work environment.
• Ability to work successfully with minimal supervision as an individual and team contributor.
• Ability to establish workflows manages multiple projects and meets necessary deadlines.

Start Date
This position supports the Information Technology Division and is available starting as soon as possible.

Hours
This position is a 1.0 FTE or 40 hours per work week. Hours are Monday through Friday from 8:30am - 4:30pm. Position is eligible for hybrid/flexible work.

Salary
Salary is listed to the midpoint of the salary range and is based on the 2025/2026 rates and are determined by years of experience credit and internal salary equity.

Application Materials
Along with your completed applications please upload a resume and cover letter. Education will be formally verified prior to offer.

Interviews
Selected candidates will be invited to virtually interview for this position via email after the position closes.

EEO
Milwaukee Area Technical College will not discriminate against any employee applicant for employment student or applicant for admission on the basis of race color national origin ancestry sex sexual orientation creed religion political affiliation marital status parental status pregnancy disability age membership in any reserve component of the armed forces union affiliation arrest and conviction record or any other protected category under applicable local state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process please contact our office at (Wisconsin Relay System: 711) or email.