Food & Beverage Supervisor, W London

W LONDON - CONTROL YOUR BEAT

Located in Soho W London owns the stage in the epicenter of the citys cultural core. Plugged in to the pulse of Londons energetic social scene this is where louder-than-life Soho mixes with the glitzy West End.

THE PERCEPTION BAR & W LOUNGE

W Londons standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isnt just a workplace; its where striking design boundary-pushing cocktails indulgent dining and cutting-edge music and events come together to create an unforgettable scene.

Inspired by the bold spirit and diversity of London itself The Perception Bar celebrates individuality. Were looking for talents who are passionate playful audacious and polishedthose who arent afraid to bring their full selves to work.

HOW YOU WILL MAKE A DIFFERENCE

• Supervise beverage and food service ensuring smooth operations and exceptional guest satisfaction.
• We are ALL-IN and have more teams that we cooperate with . We expect you to be flexible to work with other departments. Youre not the only one on stage.
• Trainnew talents ensuring high standards of service and product knowledge.
• Assist with beverage and food management duties as needed maintaining service standards.
• Showing guests our Whatever/Whenever service while they are with us and connect with them to be able to personalize that service creating memorable experiences.
• Handle guest inquiriespromptly and professionally.
• Collaborate with otherB&F Management/Director of Quality withimproving service quality and efficiency.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
• Uphold health and safety standards in compliance with company policies and regulations.

OUR IDEAL CANDIDATE

• Proven experience as a Beverage & Food Supervisor or similar experience.
• Experience in delivering high quality customer service.
• Food Safety/Food Hygiene qualification Level 2 or equivalent.
• Food Allergen Management Certification
• Strong knowledge of Beverage & Food such as latest drinks and stock management.
• Minimum intermediate level use of MS Office (Word Excel)

YOUR EFFORTS OUR APPRECIATION

• Complimentary Meals -Enjoy tasty and varied meals every day in our Green Room canteen.
• Monthly Service Charge -Receive a service charge payment each month.
• Learning & Development -Access industry leading digital and classroom based training resources plus opportunities for cross-exposure across departments.
• Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role.
• Holiday Entitlement -28 days of holiday including public holidays with enhanced benefits based on length of service. (Pro rata)
• Refer a Friend Scheme -Earn 250 when you successfully refer a new team member. (Terms & Conditions apply)
• Company Pension Scheme -Plan for your future with our secure and supportive pension offering.
• Recognition & Celebration -We celebrate success through awards recognition events and career milestone celebrations.
• High Street Discounts -Enjoy exclusive discounts on shopping eye tests cinema tickets technology and more.
• Monthly Associate Events -Participate in a vibrant calendar of fun associate-focused events.
• Long Service Recognition -Dedicated appreciation events to honour your career milestones with the company.
• Global Marriott Stay Discount -Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• Health Assured & Wisdom App -24/7 confidential support for your mental emotional and financial wellbeing.
• Food & Beverage Discount -Receive 20% off in all food and beverage outlets within Marriott properties.
• Spa Discount -Relax and recharge with 30% off treatments in our Away Spa.