AVP, Quality Services

THE POSITION:

At EVERSANA our integrated life sciences compliance (LSC) team is taking a leading role in helping some of the most scientifically advanced BioPharma Medical Device and other Life Sciences organizations around the world to innovate novel therapies for rare ultra-rare and critical therapeutic areas including Oncology Neurology Immuno-oncology Immunology etc. We do this through offering Medical Affairs Medical Information Pharmacovigilance Regulatory & Quality services to these clients.

This is a leadership role within EVERSANA Compliance team reporting directly into President of overall Compliance Business Unit. This individual will be embraced with the responsibility of driving the business growth/expansion of Quality services. The port-folio of our Quality services for our BioPharma clients (small medium large) includes setting and driving the strategy for the entire quality function setting up quality operations and providing them support across various areas of quality management including setting up quality management system and processes auditing programs supporting in filing NDAs and other regulatory documents with quality related aspects etc. This person will collaborate very closely with other leaders with in the Compliance Business Unit Commercial Teams and other Business Units including Patient services Market Access Engage Field solutions 3PL Data & Analytics and Management consulting for identifying and driving newer and integrated opportunities.

The most important aspect of the position of the Associate Vice President Global Quality Services is being responsible for the strategic and operational aspects of the Quality and QMSS service line. This leader will spend 10% of their time providing high level strategic Quality consulting and execution (billable) and 90% of their time conducting business development activities managing the Quality and QMSS P&L (revenue and profitability) and managing a team which includes employees and 1099 contract employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: 

• For Business Growth (90% focus) AVP will be responsible for
  • Driving the entire Top line revenue and margins for Quality services globally
    • Achieve upwards of 35% to 40% growth in revenue YoY
    • Building and delivering the overall vision strategy market differentiation port-folio expansion and geo-expansion. Proactively work internally and externally to uncover market unmet needs and building right solutions
    • Responsible for executing business development activities in network and with external clients
    • Creating/driving thought leadership in the area via participation in key industry events/conferences panel discussions industry forums position papers poster presentations webinars social media and other channels
    • Leveraging technology automation AI data and analytics and other similar advances in our solution approaches to provide innovative solutions to the industry
    • Development of new customer projects that generate additional Quality consulting work as well as developing existing customer relationships leading to additional revenue profit and referrals
    • Responsible for the EVERSANA Quality consulting strategy and support the Quality group to execute against the strategy
• For Delivery excellence (10% focus) AVP will be responsible for
  • Day-to-day management and development of quality assurance programs used for external clients
  • Day-to-day management and development of internal resources with emphasis on leadership and creating leaders
  • Responsible for the ongoing review strategy development and operational planning to ensure that all quality assurance programs meet applicable regulations and standards
  • Ensures internal and external projects are completed on time and meet EVERSANAs and Clients quality standards
  • Ensures contractual deliverables are met with each client to its satisfaction
  • Ensuring work is accomplished effectively by managing employee performance work processes and other resources
  • Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias. 
  • All other duties as assigned

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position please contact Human Resources.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above this role also includes the following unique responsibilities:

• Responsible for and oversee their respective department. 
• Interview select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures. 
• Determine job objectives work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes promotions transfers discipline and discharge and administer all other personnel actions. 

EXPECTATIONS OF THE JOB:

• Responsible to deliver business results and new business for the Quality consulting group 
• Responsible to guide and mentor staff 
• Travel: Up to 20% required (may occasionally exceed 20%) 
• Hours: Average 40 hours/week  

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:

The requirements listed below are representative of the experience education knowledge skill and/or abilities required.

• Bachelors degree in a scientific or technical discipline OR Masters degree in a related discipline with 10-15 years experience in BioPharma Quality Management space. Having experience both in BioPharma set-up as well as in consulting and services set-up delivering quality services to BioPharma is critical for this role. 
• A thought leader with vast networking within Biopharma Quality experts leadership and our industry
• Experience in running and managing P&L
• Experience in building and driving business growth
• Ability to establish credibility with C- level executives and Heads of Quality function at various types and sizes of BioPharma clients
• Influencing others 
• Client-focused approach to work 
• Networking 
• Results orientation 
• Business analysis 
• Excellent interpersonal and intercultural communication skills both written and verbal 
• Teamwork and collaboration 
• Critical thinking and problem-solving skills 
• Holding people accountable 
• Operational leadership 
• Leading change 
• Strategic business thinking 
• Consulting skills 

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach grasp stand and/or sit for long periods of time (up to 90% of the shift) walk talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet with frequent interruptions and multiple demands.

Additional Information :

OUR CULTURAL BELIEFS:

Patient Minded I act with the patients best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone anywhere anytime to achieve results.

Communication Matters I speak up to create transparent thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $177000-$239000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  More information about EVERSANAs benefits package can be found at  reserves the right to modify this base salary range and benefits at any time. 

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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Remote Work :

Yes

Employment Type :

Full-time