Aircrew Scheduler London Heathrow
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Job Summary
- Challenging and unique role supporting many aspects of the Qantas Cabin Crew UK subsidiary operation
- Permanent full-time role based at London Heathrow
- Working a rotating shift roster
The Aircrew Scheduler will work closely with our Sydney IOC team and will be primarily responsible for short-term planning and assigning of duties to London-based crew in line with Industrial Awards managing day-of-operation changes local processes and communicating roster changes whilst supporting a high-performing engaged workforce. You must have the right to live and work to in the UK to apply.
This role is employed directly by Qantas Airways and reports into and supports the Qantas Cabin Crew UK subsidiary business.
Key Responsibilities:
- Monitor operational resources and provide prompt professional roster notifications (facetoface phone electronic written) to support the flying program.
- Act as a point of contact for crew notifications and report appropriately to Management.
- Maintain awareness of operational conditions and crew/resource availability.
- Balance customer financial and operational requirements in line with Industrial Awards and aviation regulations.
- Evaluate and advise on crew resource levels for demand dayofoperation needs and adhoc scheduling requests.
- Meet agreed customer service delivery standards.
- Provide base operations support including administrative tasks.
- Collate information identify issues develop solutions and provide feedback to Management for continuous improvement.
- Contribute to a culture focused on operational performance productivity cost revenue customer experience and safety.
- Ensure safe work practices and compliance with Qantas and Qantas UK policies.
Youll have:
- Experience using online rostering systems and/or prior experience in a similar. scheduling support or operations role.
- Ability to work effectively in globally distributed teams across time zones.
- Good judgment and reasoning for problem-solving.
- Strong verbal and written communication skills.
- Comfortable working independently as well as part of a small team. Confident to speak up and challenge the status quo.
- Ability to manage competing stakeholder interests and make sound decisions under pressure.
- High levels of initiative flexibility and motivation.
- Strong Microsoft Office skills and willingness to learn new software/systems.
- Commitment to continuous improvement and personal development.
Why Qantas
Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
Qantas offers great benefits that extend well beyond travel:
- Love to travel Enjoy heavily discounted air travel from the UK to Australia within Australia and across the globe for you and your family or friends as well as exclusive deals on accommodation and holidays.
- Youll be eligible for private medical insurance and a health cash plan.
- Competitive pension package offering
- Want to develop your skills Weve got you covered. Youll be supported from day 1 with on the job training and coaching and weve got great learning and development opportunities available including our online learning hub Academy Q.
Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to ethnicity religion age gender (including gender identity or expression) national origin disability status genetics protected veteran status sexual orientation or any other characteristic protected. This policy applies to all terms and conditions of employment.
Be a part of something special and play your part in the Qantas story get in touch today.
Applications Close: Thursday 5 February 2026
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Founded in the Queensland outback in 1920, Qantas has grown to be Australias largest domestic and international airline. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, ... View more
