People Services Specialist (Temporary contract)

People Services is the heart of operational HR support at H&M. We provide fast consistent and high-quality service to managers employees and HR teams through harmonized and digital processes. As a People Services Specialist youll be part of a collaborative and forward-thinking team that continuously evolves to meet the needs of our business. You will join a highperforming and supportive group that values close collaboration active knowledge sharing and a teamfirst approach with a focus on delivering outstanding service to the business. This is a hands-on role focused on delivering first-line HR support through case management and administrative processes. 

This is a temporary contract of one year offering a unique opportunity to gain experience in a global HR environment and contribute to impactful work. 

Key Responsibilities: 

• Handle HR-related requests in our case management system (ServiceNow) with accuracy and efficiency. 
• Provide proactive support and solutions with a customer-centric mindset.  
• Collaborate on complex cases and prioritize tasks based on urgency and impact.  
• Stay updated on relevant policies procedures and guidelines.  
• Focus on continuous improvement compliance and user experience.  
• Identify opportunities for automation and process enhancements.

Qualifications :

Were looking for someone who thrives in a fast-paced environment and is passionate about service excellence. Youre a problem solver with an eye for details and a holistic understanding of HR operations. 

To succeed in this role you bring:  

• Experience in HR preferably within a shared services or operational HR setting. 
• Knowledge of Swedish labour law collective agreements and company policies.  
• A service-minded approach and understanding of how HR operations support business outcomes. 
• Experience with HR systems and administrative processes. 
• Strong communication skills in both Swedish and English. 
• A curious mindsetyou enjoy exploring new ways of working asking questions and continuously learning to improve how we deliver services. 

Bonus points if you have: 

• Experience in Mobility and/or Payroll. 
• Familiarity with SAP and ServiceNow.

Additional Information :

This is a full-time temporary contract for one year with start date as soon as possible. Interviews will be held continuously.

JOIN US

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

Remote Work :

No

Employment Type :

Contract