Appraisal Orders Analyst III
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
The role:
The Appraisal Orders Analyst supports internal loan teams by managing the end-to-end appraisal order process to ensure timely accurate and compliant execution. This role exists to keep appraisal workflows moving efficiently by monitoring active orders coordinating with Appraisal Management Companies (AMCs) and proactively addressing risks that could delay loan closings.
Reporting to the Appraisal Orders Manager the analyst serves as a key operational partner to loan teams by maintaining visibility into appraisal status enforcing policy and escalating issues before they impact service levels or borrower experience.
What youll do:
- Enforce Appraisal Orders policy currently governed under the Lock Desk Policy and Procedures.
- Manage appraisal orders using Reggora the Appraisal Orders shared inbox and applicable Encompass pipelines to support efficient file movement.
- Monitor active appraisal pipelines to identify orders at risk and proactively escalate delays or issues to the appropriate internal teams or vendors.
- Serve as a first point of contact between Appraisal Management Companies (AMCs) and internal loan teams to resolve questions issues or discrepancies.
- Assist internal partners with FHA and VA case number transfers appraisal transfers credit card refund and charge requests and appraisal-related escalations.
- Monitor the shared Appraisal Orders email inbox to ensure requests are addressed within established SLAs and team performance standards are met.
- Ensure appraisal fees are accurate and orders are placed and delivered in a timely manner with approved AMCs.
- Review and respond to Reggora messages to support timely appraisal delivery and issue resolution.
- Maintain a high level of accuracy organization and confidentiality while managing an assigned appraisal pipeline.
This is a hybrid role requiring two days per week in the Charlotte NC or Frisco TX office. The position is Monday through Friday 40 hours per week with overtime available based on business volume.
What youll need:
- Bachelors degree in business or a related field or equivalent relevant experience.
- Proficiency in Microsoft Excel and comfort working across multiple systems and pipelines.
- Ability to work quickly accurately and independently in a fast-paced deadline-driven environment.
- Experience managing sensitive information and working under a high level of confidentiality.
- Ability to manage an assigned pipeline that includes FHA and VA loan products.
Strong attention to detail with effective time management and organizational skills. - Excellent verbal written and interpersonal communication skills with the ability to collaborate across teams.
Required Experience:
IC
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
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