Job Description:

The National Insurance Producer Registry (NIPR) an affiliate of the National Association of Insurance Commissioners (NAIC) is seeking a dedicated individual for the role of Account Manager. This is an exciting opportunity for someone who enjoys working in a stable organization that supports the public good and makes a difference every day. NIPR is a not-for-profit technology company that provides cost-effective streamlined and uniform licensing data and compliance services for insurance professionals. Together with the NAIC and the insurance industry NIPR protects and serves insurance consumers. We are a licensing and compliance resource for insurance professionals providing expertise agile technical solutions innovative tools and data to support the changing needs of state regulators and the insurance industry.

NIPR is based in Kansas City Missouri. This is a full-time position which will allow a person to work remotely within the United States or hybrid in NIPRs physical office space in Kansas City MO.

Position Overview:

The Account Manager position serves as the primary point of contact for clients and is responsible for increasing current business targeting and securing new business by building relationships opening new business conversations and driving growth. This position is key for the retention of existing clients and growth of revenue. The individual will work closely with all NIPR business areas including but not limited to Product Management Communications Team UX/UI Production Support IT Billing Customer Service Development and QA.

Key Responsibilities:

• Proactively position the NIPR portfolio of products and services building the growth funnel and closing opportunities that align with client needs.
• Properly build and maintain client relations and book of business by understanding client needs goals and challenges and provide tailored solutions.
• Identifies trends and business opportunities and recommend product solutions to benefit NIPR and the client. Makes recommendations for expanding client usage of NIPR products.
• Ensures the client fully understands NIPRs products and services and documents all necessary requirements thus providing a solid foundation for successful implementation and transition to Account Coordinators.
• Develop and execute cross functional strategies which are in line with the overall NIPR product vision and objectives to grow NIPR client base.
• Participate in trade shows and conferences and deliver presentations as necessary. Assist with pre-show preparation and develop post-show trip reports regarding actual attendance contacts made issues raised etc.
• Supports Management of Business Development to ensure company products and services are offered appropriate competitive terms and conditions.
• Assists with the development and implementation of procedures for contract management and administration in compliance with company policy. As appropriate it contributes to or influences company policies.
• Monitors transaction compliance (milestones deliverables invoices etc.) and maintain accurate client records and activity in Salesforce.

Minimum Education and Experience:

• Bachelors degree from a four-year college or university; or equivalent training.
• Three to five years of experience in account management or client-facing roles.
• Three or more years of CRM Experience preferably Salesforce
• Three or more years of experience using Microsoft Windows Outlook Word Excel and PowerPoint.

Skills and Experience:

• Familiarity with data analytics data analytic tools and statistics preferred.
• Must be highly motivated results oriented creative and possess strong business standards and integrity.
• Outstanding communication and presentations skills and ability to work effectively with members and individuals at all levels is a necessity.
• Analytical and problem-solving skills required.
• Sound business decision-making skills with ability to understand the big picture is essential.
• Ability to effectively present information to top management public groups regulators and/or boards of directors
• Ability to follow up with clients as needed.
• Excellent customer service skills.

Travel:

• Expected to travel up to 40% in this role which includes traveling to new or existing clients trainings seminars and trade shows

Compensation:

• Starting at $110000 up to $125000 commensurate with experience and education.
• This position is not eligible for commission compensation.

Sponsorship:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Why Work at NIPR

• Remote work schedule
• 37.5-hour work week
• Tuition reimbursement
• Referral bonuses
• Choice of insurance plans
• Vacation buy-back
• Adoption assistance
• Parental leave
• Employee recognition programs
• Days off for community service
• Student loan repayment program

Interested in learning more about the amazing benefits NIPR offers Please visit NIPR Jobs for more information.