JOB PURPOSE:
The Director of Administration & Operations Management is responsible for leading and overseeing end-to-end telecom operations and administrative functions across KSA. The role ensures operational excellence regulatory compliance cost control and effective coordination between technical commercial and support teams to support large-scale telecom projects.
ROLES & RESPONSIBILITIES:
Operations Management
- Lead and manage telecom operations including rollout optimization O&M and project execution across KSA.
- Ensure timely delivery of projects in line with STC / Mobily / Zain standards and contractual SLAs.
- Develop and implement operational strategies policies and KPIs to improve efficiency and productivity.
- Oversee resource planning workforce deployment and vendor/subcontractor management.
Administration & Support Functions
- Oversee administration HR coordination logistics procurement and facility management.
- Ensure compliance with Saudi labor laws GOSI Muqeem Iqama and visa regulations.
- Implement strong internal controls SOPs and reporting structures.
Financial & Cost Control
- Monitor operational budgets cost optimization and profitability.
- Coordinate with finance on invoicing collections and cash-flow planning.
- Approve operational expenditures within delegated authority.
Governance Compliance & Risk
- Ensure compliance with CITC (now CST) regulations client requirements and company policies.
- Manage operational risks audits and corrective actions.
- Maintain high standards of HSE and quality compliance.
Leadership & Stakeholder Management
- Lead senior managers and department heads; drive performance through KPIs.
- Act as a key liaison with clients OEMs (Huawei Nokia Ericsson) and government entities.
- Support business growth initiatives and strategic planning with top management.
Qualifications & Experience
- Bachelors degree in Telecommunications Engineering or Business Management (masters preferred).
- 1218 years of experience in telecom operations and administration with senior leadership exposure in KSA.
- Strong knowledge of Saudi telecom ecosystem CST regulations and major operators.
- Proven experience managing large teams and multi-region operations.
- Strong leadership decision-making and stakeholder management skills.
Core Competencies
- Strategic operations leadership
- Telecom project governance
- Administrative & regulatory compliance (KSA)
- Financial & risk management
People leadership & performance management
JOB PURPOSE: The Director of Administration & Operations Management is responsible for leading and overseeing end-to-end telecom operations and administrative functions across KSA. The role ensures operational excellence regulatory compliance cost control and effective coordination between technica...
JOB PURPOSE:
The Director of Administration & Operations Management is responsible for leading and overseeing end-to-end telecom operations and administrative functions across KSA. The role ensures operational excellence regulatory compliance cost control and effective coordination between technical commercial and support teams to support large-scale telecom projects.
ROLES & RESPONSIBILITIES:
Operations Management
- Lead and manage telecom operations including rollout optimization O&M and project execution across KSA.
- Ensure timely delivery of projects in line with STC / Mobily / Zain standards and contractual SLAs.
- Develop and implement operational strategies policies and KPIs to improve efficiency and productivity.
- Oversee resource planning workforce deployment and vendor/subcontractor management.
Administration & Support Functions
- Oversee administration HR coordination logistics procurement and facility management.
- Ensure compliance with Saudi labor laws GOSI Muqeem Iqama and visa regulations.
- Implement strong internal controls SOPs and reporting structures.
Financial & Cost Control
- Monitor operational budgets cost optimization and profitability.
- Coordinate with finance on invoicing collections and cash-flow planning.
- Approve operational expenditures within delegated authority.
Governance Compliance & Risk
- Ensure compliance with CITC (now CST) regulations client requirements and company policies.
- Manage operational risks audits and corrective actions.
- Maintain high standards of HSE and quality compliance.
Leadership & Stakeholder Management
- Lead senior managers and department heads; drive performance through KPIs.
- Act as a key liaison with clients OEMs (Huawei Nokia Ericsson) and government entities.
- Support business growth initiatives and strategic planning with top management.
Qualifications & Experience
- Bachelors degree in Telecommunications Engineering or Business Management (masters preferred).
- 1218 years of experience in telecom operations and administration with senior leadership exposure in KSA.
- Strong knowledge of Saudi telecom ecosystem CST regulations and major operators.
- Proven experience managing large teams and multi-region operations.
- Strong leadership decision-making and stakeholder management skills.
Core Competencies
- Strategic operations leadership
- Telecom project governance
- Administrative & regulatory compliance (KSA)
- Financial & risk management
People leadership & performance management
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