Field Service Technician I (entry level) DallasFt Worth TX

Want to Earn on Your Terms!
Become a Field Service Technician I with NCR Atleos Today!

Who Are We
NCR Atleos is a global leader in the ATM industry providing innovative hardware software and support solutions to clients worldwide. We are committed to delivering exceptional service fostering satisfaction and empowering our employees to thrive in a collaborative fast-paced and self-driven environment.

Why Join Us
Are you a hands-on problem solver with a passion for learning But never worked on an ATM before. No Problem! With little or no prior relevant work experience we will provide you with the training you need to perform basic troubleshooting to service and maintain ATMs so you can start your career with NCR Atleos. With us youll embark on a rewarding career path where every day is an opportunity to grow make an impact and connect with our customers.

Whats in It for You
Hourly Rate: The hourly rate of pay is $14.00.
Additional compensation: In addition to the hourly rate this role pays an extra $6.00 per activity completed.
Comprehensive Training: Learn everything you need with us during the hands on -in the field training no prior ATM experience required.
Career Growth Opportunities: Join a team where your success is our priority.
Exciting Challenges: Solve real world problems while working in a variety of customer locations.
Be Part of a Winning Team: Work with an industry leader that values their employees innovation teamwork and customer satisfaction.
Control Your Take Home Pay: Your productivity drives additional earnings beyond your base rate of pay.

Job Title: Field Service Technician I (entry level) - Dallas/Ft Worth TX
As a Field Service Technician you will; Represent the NCR Atleos brand by being the first line of response on-site at our customers locations. Problem-solve at a basic module level (FRU) organize and plan your time effectively and know when and to whom to escalate issues to. Apply the knowledge that you learn during your on-the-job training to resolve task related problems in straightforward situations emphasizing on manual skills. Most importantly you will be responsible for providing consistent and clear communication using our service app to maintain customer satisfaction.

What youll do as a Field Service Technician I:
Follow Safety and Security Procedures when working on ATMs. You will learn this on Day 1.
Complete NCR Atleos specific Trainings and Certifications on our training website.
Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone.
Perform minor maintenance and repairs on ATMs both indoors and outdoors.
Responsible for accurate and prompt reporting of updates and details of the work performed at the ATM including call closure details.
Maintain parts inventory and related records.
Accurately reporting hours worked and miles driven daily.

Basic Qualifications:
Must reside in the specified geographic area.
High School Diploma or equivalent.
Must be authorized to work in the US.
Possess a valid drivers license and maintain a driving record that meets company requirements.
Access to reliable transportation for work purposes.
Familiarity and ability to use and operate an Android cell phone (company provided).
Ability to perform essential functions of the job which include:
o Prolonged travel during several hours of the workday which includes inclement weather.
o Carrying and lifting tools parts and equipment weighing up to 50 lbs. without assistance.
Bending squatting walking standing sitting reaching working with your hands and repetitively grasping and manipulating objects of varying size.
This role requires proof of the following minimum insurance coverage.
o Bodily Injury Liability: Minimum $100000 per person and $300000 per accident.
o Property Damage Liability: Minimum of $100000 per accident.

Your offer of employment is contingent on you providing proof and maintaining the minimally required insurance and failure to do so may result in the revocation of your employment offer or in the termination of your employment.

Required Availability Experience and Skillset:
You may be dispatched daily on a call-by-call basis or have a daily schedule.
Must have the ability to work a flexible schedule including nights weekends overtime and or flex shifts.
Must be able to safely work outside during all seasons with potential exposure to the elements.
Must have a high level of personal integrity and work well with minimal supervision.
Must have Basic Electrical and Mechanical aptitude skillset and knowledge.
Must have good problem-solving skills be able to pick up new skills quickly and work well under pressure.

Preferred Qualifications:
An associate degree is preferred.
Previous experience with NCR or similar equipment is preferred.

Benefits:
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation

Apply today and take the first step toward an exciting future with us!




EEO Statement: NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

NOTE: Please review HR CMP Policy 420 concerning guidelines around internal employee transfers between roles.

#LI-MV1 #LI-remote