IS Support Specialist Tucson, AZ (Corporate-Bonita)
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Job Location:
Tucson, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
General Summary: The IS Support Specialist provides frontline technical and analytical support for the organizations Electronic Health Record (EHR) and Enterprise Resource Planning (ERP) system(s) and related reporting functions. This position ensures that end users receive timely assistance that the EHR and ERP operate efficiently and securely and that data reporting needs are met for clinical administrative and regulatory RESPONSIBILITIES:EHR/ERP System SupportServe as the first point of contact for system issues and service communicate with organization staff members particularly clinical staff. Troubleshoot and resolve user problems related to workflows data entry and interfaces with other in system configuration testing upgrades and implementation of new training and create user guides or knowledge base articles to improve staff with Finance department to manage contract fee schedules within the EHR and to reconcile member effective communication with all administrative and clinical program staff assisting them to resolve complex issues and collaborate with other team members for & Data ManagementMaintain scheduled reports and run ad hoc reports for clinical programs compliance and leadership report outputs to ensure accuracy and integrity of with report design and collaborate with IS team members or analysts on more complex report confidentiality and comply with HIPAA and other privacy/security & Continuous ImprovementWork closely with clinical and administrative departments to understand workflow and reporting complex issues to the IS recurring problems and recommend system or process knowledge of system with IS team to troubleshoot and resolve in team :Minimum Education Required: High School Diploma or Experience Required: A minimum of two (2) years experience in customer service role and/or independent decision-making Education: Preferred Experience: EMR/EHR Report DevelopmentREGULATORY:Minimum 18 years of AZ DPS Level I fingerprint clearance card (must maintain valid card throughout employment)Current valid Drivers License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirementsInitial current negative TB test result if required (Employer provides).Questions about this position Contact us
Required Experience:
IC
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
Looking to build a lasting career? Join a team that is inclusive and embraces all individuals . Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like? Top-level compensation p ... View more
