Head of Insight

Job Title: Head of Insight

Reports to: Chief Commercial Officer

About Odevo UK

We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simplify living for families and individuals by delivering highly attractive and efficient property management services to building owners and associations as well as to residents. Our core belief is that digital technology combined with great people will play a central role in delivering a step change in how boards and residents experience property management. What we do matters to billions of people across the world. Residential real estate is the worlds largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging behind when it comes to customer focus and digitalization. That is why we formed Odevo. Odevo UK spans key service areas from residential property management through to insurance surveying utilities technology and fire services. We are made up of ten operating companies across the UK delivering services to the UK residential property market and beyond.

The Opportunity

We are looking for a highly strategic numerate and results-oriented Head of Insight to join our commercial leadership team. This is a pivotal role reporting directly to the Chief Commercial Officer (CCO) owning the insight and analytics function across our diverse operating companies.

Key Responsibilities:

Insight Leadership:

Develop a cohesive Insight strategy and group-wide approach that ensures we are armed with the most robust and relevant data to aid better decisioning to support overall commercial objectives.

Provide strategic analytical leadership and direction for all OpCos.

Identify and capitalise on all market sector and new opportunities in order to gain competitive advantages to support organic growth and drive incremental revenue streams.

Cohesive Insight strategy

• Create and deploy the Insight strategy as agreed with the CCO across all OpCos as part of Odevo UK.

• Ensure the Insight strategy and activity aligns with agreed commercial objectives and levers in collaboration with the OpCos.

• With the wider Insight team create and deliver robust data with clear recommendations to aid better decisioning at a market business and OpCo level.

• Ensure all relevant data and analytical opportunities are explored and optimised.

• Deliver the commercial suite of reporting including NPS monthly reviews and the new weekly commercial dashboard.

• Work collaboratively with key global teams (e.g. pricing) and OpCos ensuring the insight teams output meets the relevant objectives and links with related Odevo teams to deliver the most informed and fully rounded insight to drive growth.

Analytical Leadership:

• Deliver strategic and insight leadership driving excellence across the commercial function.

• Relentless focus on decisioning based on best-in-class data and information.

• Ensuring all insight projects are delivered in a timely and efficient manner demonstrating how analytics and insight add huge value to our commercial output.

• Provide Insight and strategic expertise as needed across the Odevo UK group both from an organic growth and M&A perspective.

Competitive Advantage:

• Drive a culture of curiosity and challenge valuing facts data and strategic interpretation to give Odevo absolute commercial advantage in the UK.

• Create a data repository where we pull in the most relevant market business and commercial inputs to give the most robust and fully rounded insights.

• Ensure our strategic output always gives us a clear competitive advantage driving standout relevance and resonance for all the right reasons.

Team Leadership & Development:

• Lead mentor and develop a high-performing insight team.

• Inspire best practice in insight across all our OpCos ensuring analytical thinking is embedded into all decisioning.

• Be the Insight lead in the Commercial leadership team ensuring strategy and analytics are central to our thinking.

Qualifications and Experience:

• Proven track record as a Head of Insight or Senior Insight Manager.

• Deep understanding of analytics and insight.

• Proven data management track record.

• Demonstrable experience driving commercial value through exceptional Insight.

• Commercial and numerical acumen.

Personal Attributes:

• A strategic thinker.

• Entrepreneurial and results-driven.

• Collaborative and a strong team player.

• Strong commercial curiosity and a passion for driving growth.

What We Offer:

• The opportunity to shape the commercial future of a dynamic and growing group of companies.

• A challenging and rewarding role with significant impact and autonomy.

• Competitive salary and comprehensive benefits package.

• A collaborative and supportive work environment.

• Opportunities for continuous professional development and career advancement.

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