Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
The Team
CRM & SDK team is focusing on integrating Five9 dialer intomultipleCRM systemsand workswith variety ofbackend andfrontendtechnologies
TheRole Purpose
- Be part of an agile team to develop a scalablehighly availableglobal voice platform
- Collaborate with Product Managers Architects Engineeringleadersand Test Engineers Understand performance and scalability principles and apply them when developing software
- Troubleshoot and support current platform in production (we embrace DevOps) Designs develops troubleshoots debugs and implements software code using JavaScript Java Spring and related technologies
- Write unit and functional tests be able to document and communicate clearly
Skills Competencies and Qualifications Required
- 5 years of industry experience in backend development (Java)
- 5 years of industry experience in frontend development (JavaScript TypeScript React)
- Deep knowledge and experience with frameworks such as Spring
- Hands on Experience in designing and implementing scalable high performing Microservices providing REST APIs
- Strongexpertisein web development technologies including HTML CSS and modern front-end frameworks.
- Experience working with cloud platforms such as GCP or AWS.
- Expertiseserver-side technologies and databases (SQL or NoSQL).
- Experience working on complex problems spanning multiple products and systems
- Experience working within an Agile/Scrum team Positiveself-motivatedand enthusiastic attitude withastrong senseof ownership
- Strong communicationskills both verbal and written
Desirable
- Hands-on experience with Kubernetes for container orchestration.
- Knowledge of real-time communications (SIP RTP etc.) is a plus.
- ExperiencewithBackboneHandlebars.
- Experience with automated testing frameworks (Nightwatch)
Other Requirements
This position requires the ability to be On Call.
Key Relationships
- There are no direct reportstothis role. Key stakeholders include:
- Service owners and their teams
- Technical leadership and senior management including VPs
- Network and Telecom teams
- Compliance and infosec teams
- This is not a customer-facing role.
Required Experience:
Senior IC
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
The Team
CRM & SDK team is focusing on integrating Five9 dialer intomultipleCRM systemsand workswith variety ofbackend andfrontendtechnologies
TheRole Purpose
- Be part of an agile team to develop a scalablehighly availableglobal voice platform
- Collaborate with Product Managers Architects Engineeringleadersand Test Engineers Understand performance and scalability principles and apply them when developing software
- Troubleshoot and support current platform in production (we embrace DevOps) Designs develops troubleshoots debugs and implements software code using JavaScript Java Spring and related technologies
- Write unit and functional tests be able to document and communicate clearly
Skills Competencies and Qualifications Required
- 5 years of industry experience in backend development (Java)
- 5 years of industry experience in frontend development (JavaScript TypeScript React)
- Deep knowledge and experience with frameworks such as Spring
- Hands on Experience in designing and implementing scalable high performing Microservices providing REST APIs
- Strongexpertisein web development technologies including HTML CSS and modern front-end frameworks.
- Experience working with cloud platforms such as GCP or AWS.
- Expertiseserver-side technologies and databases (SQL or NoSQL).
- Experience working on complex problems spanning multiple products and systems
- Experience working within an Agile/Scrum team Positiveself-motivatedand enthusiastic attitude withastrong senseof ownership
- Strong communicationskills both verbal and written
Desirable
- Hands-on experience with Kubernetes for container orchestration.
- Knowledge of real-time communications (SIP RTP etc.) is a plus.
- ExperiencewithBackboneHandlebars.
- Experience with automated testing frameworks (Nightwatch)
Other Requirements
This position requires the ability to be On Call.
Key Relationships
- There are no direct reportstothis role. Key stakeholders include:
- Service owners and their teams
- Technical leadership and senior management including VPs
- Network and Telecom teams
- Compliance and infosec teams
- This is not a customer-facing role.
Required Experience:
Senior IC
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