Dock Technician

From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

In a safe efficient and professional manner the Maintenance Technician completes the required PMs and repairs on commercial and industrial facility equipment. The technician is an excellent communicator and has exceptional follow through capabilities.

• Conducts shift rounds regular checks of systems and equipment to identify issues and document performance.

• Maintains troubleshoots and performs minor repairs on equipment sometimes working under guidance from more experienced technicians. Examples include:

  • Inspecting/evaluating operating characteristics such as speeds pressures vacuum vibration and wear; replacing expendables (belts hoses fluids filters etc.).

  • Servicing and maintaining docks (levelers seals bumpers) commercial doors (automatic hollow metal overhead) and commercial locks/door hardware.

  • Performing preventative maintenance tasks such as filter changes condenser cleaning oil changes and machinery lubrication/greasing.

  • Completing repairs such as routine cleaning patching/painting buildings basic equipment repairs (small plumbing or simple electrical work) and addressing client concerns (e.g. lighting issues).

  • Completing detailed training on life-critical work practices including modified confined space procedures hazardous energy control and required documentation using paper and digital systems.

• Documents work results in the CMMS analyzes findings and recommends updates to the preventative maintenance (PM) list.

• Communicates effectively with coworkers and customer staff to ensure all aspects of a work request are understood including keeping customers informed of work status and expected completion dates.

• May provide guidance to subcontractors performing facility services.

• Performs other duties as assigned by the Site Manager.

Business Experience

At least one years experience servicing and maintaining commercial dock levelers doors automatic doors dock lock and overhead door hardware while maintaining dock maintenance program records is required. This experience must include the maintenance of pneumatic and/or hydraulic systems.

Previous experience working with the following door manufacturers is preferred: Rite Hite Power Ramp Nabco Stanley Access Technology Record USA Tormax Besam Allegion Door Hardware Assa Abloy.

Experience working in roles that require physical labor including mechanical electrical plumbing carpentry concepts is preferred.

Licenses/Certs

AAADM certification is preferred. Must possess a valid drivers license.

Language Skills

Ability to interpret a variety of instructions furnished in written oral diagram or graphic form. Key elements include the ability to interpret and fully understand safety rules operating and maintenance instructions and procedure manuals. Ability to execute repetitive tasking as trained without deviation.

Ability to write routine reports and correspondence. Must be able to send/receive emails and manage an email box. Must be able to operate the work order system.

Ability to speak effectively before groups of customers and/or employees.

Technical Qualifications & Skills

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to use hand and small/large power tools

• Able to disassemble/reassemble fixtures fans pumps HVAC equipment and other building-related equipment

• Able to demonstrate general plumbing electrical and carpentry skills

• Ability to perform basic mechanical repairs to buildings and equipment

• Able to competently operate a forklift scissor lift and aerial lift

• Ability to operate a personal computer cell phone and/or electronic tablet

• Able to function with dynamic priorities adapting to changing customer expectations and completing work requests efficiently with high quality standards. This may include taking the initiative to productively manage unexpected downtime remaining productive while contributing to high quality results

• May need to support non-customary schedules and weekend work

• Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

The physical demands and work environment described here are representative of those that must be met by a Maintenance Technician to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the Technician is regularly required to stand for extended intervals with occasional scheduled breaks walk use hands to finger handle or feel reach with hands and arms stoop kneel crouch or crawl and talk or hear. The individual frequently is required to climb stairs and ladders. The individual must regularly lift and/or move up to 40 pounds at higher than chest level and be able to tolerate adverse rooftop working conditions due to climate and tolerate extreme temperature changes.

Occasional exposure to:

• Fumes or airborne particles
• Toxic or caustic chemicals
• Risk of electrical shock and vibration
• Moderate to high noise levels
• Outdoor weather conditions (including extreme cold extreme heat).

The following safety equipment may be required: steel toecap shoes hearing protection hardhat eye protection and hair protection.

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