Technology Support Lead
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Join us to make a real impact at the heart of our business where your expertise shapes the future of technology operations. You will have the opportunity to collaborate with talented professionals refine processes and deliver outstanding results for our clients. We value your passion for technology and your drive to innovate. At JPMorgan Chase you can grow your career while helping us transform the way we deliver financial services. Be part of a team that encourages continuous improvement and rewards proactive problem-solving.
Job Summary:
As a Technology Support Lead in the Equities Prime Financial Services Production Management team you will help maintain the stability availability and performance of key applications. You will support product flows across Futures and Options Credit Rates and FX from Exchange connectivity to client reporting. You will work in a collaborative environment that values communication and continuous improvement. Your proactive approach will help drive automation and innovation. You will play a vital role in connecting business and technology to deliver outstanding results.
Job Responsibilities:
- Monitor and optimize production application environments to ensure readiness for business operations and clients
- Collaborate with technology business and operations teams to resolve issues and drive improvements
- Drive automation and implement innovative solutions to enhance service delivery and reduce manual tasks
- Communicate effectively with stakeholders to address challenges and provide timely updates
- Build and maintain strong relationships with business partners and support teams
Required Qualifications Capabilities and Skills:
- Bachelors degree in STEM or related field or equivalent experience
- Experience in technical support or similar roles preferably in applications support
- Strong communication skills and ability to work in diverse global teams
- Advanced problem-solving and analytical skills with a passion for technology
- Ability to work under pressure and deliver on time
- Proactive adaptive independent and self-managing with the ability to lead initiatives
- Willingness to adapt to changes in work requirements roles and responsibilities
Preferred Qualifications Capabilities and Skills:
- Proficiency in Unix SQL scripting and Python
- Experience with cloud-based technology solutions
- Familiarity with batch or job scheduling tools such as Control-M or Autosys
- Experience using monitoring tools such as Geneos Dynatrace Grafana or Splunk
- Understanding of financial markets and trading systems
Why Join Us
You will be part of a dynamic team that values innovation collaboration and continuous improvement. We encourage you to bring your ideas and expertise to help us deliver exceptional technology services and drive the future of financial operations.
Key Skills
- Computer Science
- SQL
- Active Directory
- Customer Service
- Incident Management
- Access Points
- OS
- Asset Management
- Linux
- VPN
- User Accounts
- Desktop
- Backup
- Technical Support
- Application Support
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
