HVAC Service Manager Weekend Schedule

Radiant Plumbing & Air Conditioning
We have been the bright and quirky spot serving Austin since 1999. Our fun ads top-notch service and outstanding customer care are what make Radiant the go-to company in the area. Our HVAC team has been recognized by the community as one of the best in Austin earning top honors in the Austin Chronicle Best of Austin readers poll and the 2025 Austin Communitys Choice Awards.

We pride ourselves on the leaders we bring in to grow our business and motivate employees to be their best. If youre a servant leader looking for your employer home apply today!

The Good Stuff

• Medical Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO Paid Holidays Paid Wellness Time
• Company-provided truck phone iPad and uniforms
• Employee discounts

Compensation

• $90000$110000 base salary plus a 10% performance bonus and separate weekend bonus opportunities.

About the Role

Were looking for an experienced HVAC Service Manager to lead a high-performing service team and help take our operation to the next level. This role is hands-on people-focused and performance-driven. Youll spend a majority of your time in the field supporting technicians coaching performance and ensuring our customers receive consistent 5-star service.

If youve led technicians before know how to coach to results and enjoy being visible and involved this is a great opportunity to join a growing winning team. Nexstar and scripted service experience are a plus but not required.

What Youll Be Doing

• Lead manage and hold technicians accountable through 1:1s team meetings coaching and performance reviews
• Maintain consistent involvement in company-sponsored and team-building activities
• Track technician performance and customer interactions delivering individualized coaching per technician
• Partner closely with Dispatch to ensure the right technician is assigned to the right job
• Meet weekly with the Dispatch Manager to review schedules technician needs and scorecards
• Provide ongoing service and sales performance support through ride-alongs site visits and coaching calls
• Represent train and reinforce the company brand and customer experience at all times
• Understand enforce and optimize Service Titan processes
• Collaborate with leadership to develop new technician motivation and incentive programs aligned with the company vision
• Create reinforce and enforce truck restock and inventory habits
• Enforce quality workmanship standards across the service team
• Oversee technician technical assessments and checklist completion
• Lead safety meetings and promote a safe work environment
• Oversee customer issue resolution including site visits repair oversight follow-up calls and coordination with Finance for insurance-related matters

What Were Looking For

Education

• High school diploma or equivalent (required)

Experience

• 5 years of management experience in a residential service setting

Technical & Computer Skills

• Proficient with mobile devices
• Strong working knowledge of Service Titan (or similar service software)
• Comfortable using Microsoft Office applications

Certifications & Licenses

• EPA Certification
• TDLR License
• Valid clean drivers license

Schedule & Work Environment

• Weekend Manager role: FridayTuesday schedule
• Fully on-site position
• Approximately 60% of the time spent in the field including weekends

If you are ready to lead from the front coach a strong team and be part of a fast-growing company wed love to talk with you. Apply now! Were excited to meet qualified candidates.