ABOUT THE CLUB

• Member-Owned Private Club
• Undergoing $15 million renovation project
• Member Count: 990 primary members 3139 total club users
• Fees (2025): $75000 entrance fee $10180 full dues
• Gross Revenue: $17 million

• Golf: 18-hole course plus a 9-hole par 3 course
• Tennis Center with 15 tennis courts
• Full-Service Fitness Center
• 3 Extraordinary Resort-Style Pools
• Dining & Events
• Childcare Center

• From Day 1: Executive Chef F&B Director Catering Director.
• By Day 180: potential additional reports based on success in F&B will be Pool/Childcare Housekeeping Locker rooms and Security.

KEY RESPONSIBILITIES

• Serve as an ambassador for Vestavia Country Clubs culture and service philosophy and model professionalism accessibility and hospitality.
• Work in close partnership with the General Manager to carry out strategic priorities under the six strategic pillars: Governance Club Culture & People Sports Experience & Access Food & Beverage Experience Membership Structure and Capital Investment.
• Maintain high visibility with members and staff; embody a service-first mindset in all interactions.
• Provide leadership that fosters cross-departmental alignment and collaboration with culinary events membership and operations teams.

• Oversee all clubhouse functions including:
  • Food & Beverage outlets and banquet operations
  • Events and Catering Services
  • Clubhouse facilities work with facility director for maintenance of clubhouse facilities valet and laundry operations (in the future).
• Ensure all areas operate efficiently exceed member expectations and reflect the Clubs commitment to premium service and hospitality.
• Develop and enforce clear SOPs for each operational area ensuring consistency accountability and service quality.
• Coordinate day-to-day clubhouse operations ensuring seamless communication among all departments and between management and staff.

• Partner with the Food & Beverage Director Executive Chef and Catering Director to deliver an exceptional dining and banquet experience that reflects the new clubhouse vision.
• Develop systems for consistent quality control accurate reporting and efficient inventory management.
• Implement structured staff training in member service point-of-sale systems and private event execution.
• Lead recruitment selection and onboarding of key service and management team members to prepare for the 2026 reopening.

• Manage operating budgets for assigned departments in collaboration with the Controller and General Manager.
• Conduct monthly reviews of P/L statements monitor performance metrics and analyze variances to budget.
• Oversee accurate billing POS integration and cost control measures to ensure operational efficiency and fiscal integrity.
• Participate in the development of department forecasts and annual budget planning.

• Work collaboratively with Membership & Communications operations to enhance member retention engagement and onboarding processes.
• Collaborate with the Catering Director to plan and execute club events weddings and member experiences that support a connected multi-generational member community.
• Personally attend key events and maintain strong relationships with members.

• Lead and facilitate training programs for service excellence operational consistency and club culture immersion.
• Mentor department directors to ensure performance alignment succession readiness and personal development.
• Evaluate team performance regularly; identify opportunities for internal advancement and cross-training.
• Create and maintain job standards training manuals checklists and evaluation tools for all clubhouse departments.

• Partner with the Director of Operations to ensure clubhouse readiness preventive maintenance and aesthetic standards that match the clubs premium reputation.
• Establish systems for preventative maintenance scheduling vendor compliance and safety procedures.
• Support strong back-of-house operations (laundry housekeeping and maintenance) for cleanliness efficiency and member confidence.

• Represent the General Manager in their absence managing all operational areas of the club.
• Attend and report at Board or committee meetings (House F&B Membership) as requested.
• Collaborate with the Controller and General Manager on strategic financial planning and capital improvement tracking.
• Participate actively in continuous improvement initiatives policy updates and member satisfaction assessments.

PERFORMANCE INDICATORS

• Member satisfaction and event feedback scores
• F&B revenue growth and service quality scores
• Operational performance to budget and variance targets
• Staff retention engagement and training completion rates
• Readiness of clubhouse operations and staff for July 2026 reopening
• Successful implementation of SOPs and departmental improvements

QUALIFICATIONS & EXPERIENCE

• Minimum 710 years of progressive hospitality leadership experience with at least 3 years in a senior leadership or Assistant General Manager role within a private country club or luxury hospitality environment.
• Demonstrated success managing multi-department operations including F&B events and facilities.
• Proven track record of mentoring managers and developing teams that deliver service excellence.
• Strong financial acumen; proficient in budgeting forecasting and cost management.
• Exceptional communication organizational and interpersonal skills.
• Sommelier or strong background in wine selection and service preferred.
• Experience in pre-opening or renovation transitions is strongly preferred.
• Bachelors degree in Hospitality Management or related field required; CMAA certification or equivalent advanced training preferred.

COMPETENCIES

• Strategic and operational leadership
• Member service orientation and emotional intelligence
• Staff development and mentoring
• Financial literacy and operational analytics
• Communication and influence
• Organizational agility and prioritization
• Commitment to continuous improvement

POSITION DETAILS

• Compensation: Compensation for this role is highly competitive with a base salary of $150000$180000 plus bonus potential a comprehensive benefits package and robust continuing education and professional development support.
• Employment Type: Full-Time Exempt.
• Schedule: Variable including weekends holidays and events as required.
• Target Start Date: Open immediately with onboarding focused on pre-opening and team development in advance of the 2026 clubhouse launch.