Safety & Quality Assurance Specialist Full Time (Vista, CA)

The Safety and Quality Assurance Specialist is responsible for developing implementing and monitoring safety and quality assurance programs to ensure compliance with federal state and local regulations contractual requirements and company policies. This role promotes a strong safety culture investigates incidents conducts training and partners with management to reduce risks and maintain a safe compliant and efficient work environment.

Key Duties & Responsibilities

Program Oversight & Compliance

- Develop implement and maintain the companys Safety & Quality Assurance Program in accordance with OSHA ADA and other regulatory standards.
- Monitor compliance with safety laws regulations and contract requirements.
- Conduct routine safety audits inspections and risk assessments of vehicles facilities and work practices.
- Maintain accurate documentation of inspections training corrective actions and compliance records.

Training & Education

- Deliver safety orientations and ongoing training for drivers supervisors and staff.
- Ensure all employees are trained on emergency response procedures proper use of equipment securement protocols and passenger assistance techniques.
- Provide refresher training following incidents or policy updates.

Incident Management

- Investigate accidents injuries safety violations and customer complaints involving safety issues.
- Document findings and recommend corrective actions to prevent recurrence.
- Work closely with supervisors and management to ensure accountability and follow-up on corrective measures.
- Serve as liaison with insurance providers regulatory agencies and clients regarding safety-related incidents.

Quality Assurance & Reporting

- Conduct random ride-alongs camera system reviews and performance checks to ensure adherence to company standards.
- Track and analyze safety data trends reporting findings to leadership with recommendations for improvements.
- Assist with internal and external audits ensuring required documentation and compliance evidence are readily available.

Collaboration & Leadership

- Support management in creating a culture of accountability transparency and continuous improvement in safety practices.
- Collaborate with various departments to align safety initiatives with operational goals.
- Act as a subject matter expert on safety regulations providing guidance to staff and leadership.

Qualifications

- Knowledge of OSHA ADA and transportation safety regulations (Must Have)
- Strong analytical investigative and problem-solving skills.
- Excellent communication and training facilitation abilities.
- Experience in risk management quality assurance and transportation safety preferred.