Software Engineer II, Application Owner Support & SRE, Agency Securities Finance

JPMorganChase

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

Play a key role in ensuring both system reliability and application ownership at one of the worlds most iconic and largest financial institutions.

As an Associate in Application Owner Support & Site Reliability Engineering at JPMorgan Chase within ASF Technology you will have a blended role equally focused on application ownership and site reliability engineering. You will leverage technology and software engineering best practices to solve business problems ensure system reliability and maintain application health. You will ensure applications comply with internal policies regulatory requirements and audit standards.

Job responsibilities

  • Execute small to medium projects independently and collaborate with cross-functional teams to deliver larger initiatives.
  • Analyze triage and resolve incidents including violations from defined policies working with stakeholders to ensure timely root cause analysis and resolution.
  • Assist the AO in managing the lifecycle of applications including onboarding upgrades and decommissioning.
  • Plan and manage audits and other business-critical events ensuring all requirements and deadlines are met.
  • Maintain and update application documentation runbooks and support guides.
  • Maintain and monitor application health ensuring systems are running with accurate and up-to-date data.
  • Track and report on application health usage and performance metrics.
  • Implement and improve service level indicators objectives monitoring and alerting solutions for optimal transparency and analysis.
  • Proactively identify and eliminate manual toil through systems engineering or application code updates.
  • Support change management release coordination and deployment activities.
  • Participate in on-call rotation and coverage planning including support for holidays and special events.
  • Support the AO in risk assessments control testing and remediation activities.
  • Ensure timely completion of required attestations certifications and compliance documentation.

Required Qualifications Capabilities and Skills:

  • Formal training or certification in software engineering concepts and 2 years of applied experience.
  • Ability to code in at least one programming language (Java etc.).
  • Familiarity with site reliability concepts principles and practices.
  • Experience with at least one database and SQL queries.
  • Knowledge of observability monitoring and alerting tools (e.g. Grafana Dynatrace Prometheus Datadog Splunk).
  • Experience with containers or common server OS (Linux Windows).
  • Understanding of CI/CD tools (Jenkins GitLab Terraform).
  • Strong stakeholder management and communication skills; ability to work collaboratively across teams.
  • Experience in incident management root cause analysis and process improvement.

Preferred Qualifications Capabilities and Skills:

  • General knowledge of the financial services industry.
  • Experience maintaining cloud-based infrastructure.
  • Experience in audit planning regulatory event management or application ownership.



Required Experience:

IC

DescriptionPlay a key role in ensuring both system reliability and application ownership at one of the worlds most iconic and largest financial institutions.As an Associate in Application Owner Support & Site Reliability Engineering at JPMorgan Chase within ASF Technology you will have a blended rol...
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Key Skills

  • Splunk
  • Iis
  • SQL
  • .NET
  • Perl
  • Shell Scripting
  • Weblogic
  • Java
  • Sybase
  • Scripting
  • Oracle
  • Application Support

About Company

Company Logo

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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