Housekeeping Order Taker (Saudi Only)
Share
Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a professional and friendly Housekeeping Order Taker to join our team in Riyadh Saudi Arabia. As a crucial member of our hospitality staff you will be responsible for efficiently managing housekeeping requests and ensuring guest satisfaction.
- Answer and process housekeeping requests from guests via phone in-person or through the hotel management system
- Coordinate with the housekeeping team to ensure timely fulfillment of guest requests
- Maintain accurate records of all housekeeping orders and their status
- Provide exceptional customer service by addressing guest inquiries and concerns promptly
- Collaborate with other departments to resolve any issues related to housekeeping services
- Monitor inventory of housekeeping supplies and report shortages to the appropriate personnel
- Assist in training new team members on order-taking procedures and guest interaction protocols
- Contribute to maintaining high standards of cleanliness and organization within the housekeeping department
Qualifications :
- Saudi nationality is required for this position
- Excellent communication skills in both Arabic and English
- Previous experience in hospitality or customer service roles
- Proficiency in using hotel management systems and basic computer skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Knowledge of housekeeping operations and standards in the hospitality industry
- High school diploma or equivalent
- Ability to work flexible hours including weekends and holidays
- Positive attitude and commitment to delivering exceptional guest experiences
- Strong problem-solving skills and ability to handle guest complaints professionally
Additional Information :
Job Benefits:
Competitive salary and benefits package.
Professional growth opportunities within Accor Group.
A dynamic and supportive work environment.
Employee discounts and exclusive hospitality benefits.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Lpc
- ABAP
- Benefits & Compensation
- Investor Relations
- ITIL
- Art
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
