- Handle and complete POS implementation projects for F&B operations across hotel and restaurant environments both on-site and remotely.
- Understand and analyse customers needs requirements and operational workflows in order to install set up and configure the POS solutions on-site which includes equipment such as servers workstations printers peripheral devices system & database configuration and menu items setup.
- Conduct site surveys on-site system testing and readiness checks to ensure successful deployment.
- Provide end-user training operational guidance and on-site technical support during go-live and post go-live technical support as required.
- Prepare basic implementation documentation materials.
- Liaise with internal Product Support and Development teams to escalate customers additional functional requests resolve implementation issues and ensure alignment.
- Advise and provide answers or best practices to customers on operational and application-related questions.
Qualifications :
- Bachelors degree in hospitality business or a related technical field
- 2-5 years of relevant experience in POS implementation hospitality IT projects and user training.
- Hands-on experience implementing F&B POS systems or hotel technology solutions.
- Strong working knowledge/ skills of Windows environments in enterprise-level projects.
- Proficiency in Microsoft Office applications particularly Outlook Excel Word Project and PowerPoint.
- Ability to quickly learn the Companys various IT solutions and products and to handle system installation.
- Strong communication and interpersonal skills with the ability to build effective relationships with customers and internal teams.
Additional Information :
- Willingness to work outside standard business hours including weekends and public holidays when project schedules require.
- Comfortable working in a multicultural environment.
- Availability for after-hours on-call support when needed.
- Willingness to travel locally and overseas for project deployments when needed.
Interested
We look forward to your application including your possible starting date and salary expectations.
Remote Work :
No
Employment Type :
Full-time
Handle and complete POS implementation projects for F&B operations across hotel and restaurant environments both on-site and remotely.Understand and analyse customers needs requirements and operational workflows in order to install set up and configure the POS solutions on-site which includes equipm...
- Handle and complete POS implementation projects for F&B operations across hotel and restaurant environments both on-site and remotely.
- Understand and analyse customers needs requirements and operational workflows in order to install set up and configure the POS solutions on-site which includes equipment such as servers workstations printers peripheral devices system & database configuration and menu items setup.
- Conduct site surveys on-site system testing and readiness checks to ensure successful deployment.
- Provide end-user training operational guidance and on-site technical support during go-live and post go-live technical support as required.
- Prepare basic implementation documentation materials.
- Liaise with internal Product Support and Development teams to escalate customers additional functional requests resolve implementation issues and ensure alignment.
- Advise and provide answers or best practices to customers on operational and application-related questions.
Qualifications :
- Bachelors degree in hospitality business or a related technical field
- 2-5 years of relevant experience in POS implementation hospitality IT projects and user training.
- Hands-on experience implementing F&B POS systems or hotel technology solutions.
- Strong working knowledge/ skills of Windows environments in enterprise-level projects.
- Proficiency in Microsoft Office applications particularly Outlook Excel Word Project and PowerPoint.
- Ability to quickly learn the Companys various IT solutions and products and to handle system installation.
- Strong communication and interpersonal skills with the ability to build effective relationships with customers and internal teams.
Additional Information :
- Willingness to work outside standard business hours including weekends and public holidays when project schedules require.
- Comfortable working in a multicultural environment.
- Availability for after-hours on-call support when needed.
- Willingness to travel locally and overseas for project deployments when needed.
Interested
We look forward to your application including your possible starting date and salary expectations.
Remote Work :
No
Employment Type :
Full-time
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