Key Responsibilities:
-
Deliver practical and theoretical F&B training covering service standards customer engagement and beverage operations.
-
Develop and implement training modules lesson plans and assessments tailored for maritime hospitality environments.
-
Mentor trainees on front-of-house operations etiquette and professional presentation.
-
Monitor and evaluate trainee performance providing constructive feedback to ensure competency standards are met.
-
Ensure compliance with maritime hygiene safety and service protocols.
-
Collaborate with other trainers to maintain a high-quality structured training environment.
-
Foster a positive professional and motivating atmosphere to inspire trainees.
-
Serve as a role model for professionalism customer service excellence and work ethic in the maritime hospitality industry.
Requirements:
-
Proven experience in Food & Beverage service preferably in a hospitality or cruise ship environment.
-
Relevant qualifications or certifications in hospitality F&B service or related fields.
-
Certified South African ID and based in Cape Town.
-
Strong communication mentorship and leadership skills.
-
Ability to deliver structured training in a classroom and practical environment.
-
Passion for teaching guiding and developing the next generation of maritime hospitality professionals.
-
Knowledge of maritime hospitality standards is an advantage.
Key Responsibilities: Deliver practical and theoretical F&B training covering service standards customer engagement and beverage operations. Develop and implement training modules lesson plans and assessments tailored for maritime hospitality environments. Mentor trainees on front-of-house ope...
Key Responsibilities:
-
Deliver practical and theoretical F&B training covering service standards customer engagement and beverage operations.
-
Develop and implement training modules lesson plans and assessments tailored for maritime hospitality environments.
-
Mentor trainees on front-of-house operations etiquette and professional presentation.
-
Monitor and evaluate trainee performance providing constructive feedback to ensure competency standards are met.
-
Ensure compliance with maritime hygiene safety and service protocols.
-
Collaborate with other trainers to maintain a high-quality structured training environment.
-
Foster a positive professional and motivating atmosphere to inspire trainees.
-
Serve as a role model for professionalism customer service excellence and work ethic in the maritime hospitality industry.
Requirements:
-
Proven experience in Food & Beverage service preferably in a hospitality or cruise ship environment.
-
Relevant qualifications or certifications in hospitality F&B service or related fields.
-
Certified South African ID and based in Cape Town.
-
Strong communication mentorship and leadership skills.
-
Ability to deliver structured training in a classroom and practical environment.
-
Passion for teaching guiding and developing the next generation of maritime hospitality professionals.
-
Knowledge of maritime hospitality standards is an advantage.
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