Revenue Operations Specialist

Were hiring a Revenue Operations Specialist to accelerate ShippyPros growth with a primary focus on enabling our Sales Team through best-in-class CRM hygiene reporting and operational tooling.

Reporting to our Sales Country Manager youll be the go-to person ensuring our CRM is accurate structured and trustedso Sales can execute faster and leadership can make decisions with confidence. Youll own data quality end-to-end (from pipeline hygiene to lifecycle stages) build the dashboards that run our business and continuously improve the workflows automation and processes that keep deals moving. This role is ideal for someone who loves turning messy inputs into clean systems and who gets energy from making Sales teams more effective every single day.

About us

Our journey began with a vision to Make people work better.
Today after a $15M Series B funding round were on a rapid growth trajectory transforming how companies worldwide deliver their products.

This is not just a job; its a chance to be part of something thats moving fast and leaving a mark. Youll be a key part of the engine that drives our voice our story and our daily presence in the market.

Were a fast-paced collaborative environment where creativity is built through execution. Youll work with people who care about quality speed and impact and youll grow quickly if youre willing to test learn and improve every week.

The product

ShippyPro is a shipping and fulfillment platform that helps merchants automate the entire shipping workflow from choosing the best carrier service to generating labels and tracking deliveries.
It connects with e-commerce platforms and multiple couriers giving teams one place to ship faster reduce manual work and keep full control over costs and delivery performance.

The challenge

Weve built a sales machine that works.
Now we need someone who can help us turn what we know into daily execution: clean data consistent processes and a CRM everyone trusts.
Youll keep our CRM hygienic and reliable build the dashboards our Sales Country Manager uses to run the business and continuously improve workflows and tooling so the Sales team can focus on selling. Youll stay on top of whats breaking learn what drives performance and ship improvements continuously.

What Youll Do

• Own the full lifecycle of Revenue Operations Specialist activities from discovery to delivery.
• Develop and manage a pipeline aligned with enabling our Sales Team through best-in-class CRM hygiene reporting and operational tooling.
• Partner cross-functionally with Marketing Product and Customer Success.
• Execute consultative discovery and tailor ShippyPros value proposition.
• Maintain accurate tracking and reporting in HubSpot.
• Own CRM hygiene as your #1 responsibility: data completeness deduplication field standards lifecycle stages pipeline structure and ongoing audits.
• Build and maintain Sales dashboards and KPIs (pipeline coverage stage conversion win/loss activity metrics cycle time forecast accuracy) ensuring a single source of truth for the Sales Country Manager.
• Drive pipeline governance: enforce stage definitions required fields next steps close date accuracy deal review readiness and consistent sales process adherence.
• Set up and iterate lead and deal routing rules SLAs and task automation to improve speed-to-lead and reduce leakage.
• Support forecasting routines: prep weekly forecast views surface risks highlight stuck deals and maintain clean reporting logic.
• Create and maintain sales operational playbooks: naming conventions required fields how-to guides and best practices that are easy to follow.
• Improve RevTech operations: implement workflows sequences meeting links templates and automations that reduce manual work for reps.
• Act as the first-line support for CRM usage: troubleshoot issues train the team and drive adoption of the right way to use the system.
• Collaborate with Marketing and CS to ensure handoffs are clean (lead opportunity onboarding) and definitions are aligned.

What Youll Bring

• 35 years in a SaaS or high-growth environment (RevOps Sales Ops GTM Ops or CRM Ops).
• Strong consultative and analytical skillsyou can turn questions into measurable dashboards and clear actions.
• Hands-on HubSpot expertise (or comparable CRM experience) including properties pipelines workflows reporting permissions and data governance.
• Strong Excel/Google Sheets skills; comfort working with large datasets. SQL and BI tooling are a plus.
• Track record of improving CRM hygiene and sales process adoption (required fields validation rules stage discipline dedupe enrichment).
• Ability to challenge constructively simplify complexity and ship practical solutions.
• Operational mindset: structured detail-oriented consistent follow-through and proactive about issues before they become problems.
• Clear communication and training skillsSales teams trust you because you make their jobs easier.
• Fluency in English; Italian is a plus.
• Bonus: experience with enrichment/routing/automation tools (e.g. Apollo Clearbit Chili Piper Zapier/Make) and basic data modeling concepts.

Why join us

• Be part of a fast-scaling tech company with global reach and ambitious goals.
• Work on a product that solves real problems and delights customers.
• Smart international team and a culture that values speed autonomy and customer obsession.
• Career Growth Programs: clear growth paths structured goals continuous feedback.
• Perks: meal vouchers (remote or onsite) no clock-in/out policy one-time home office allowance welfare learning budget mental healthcare.
• Compensation: aligned with seniority performance-based bonus.
• Want to know more Click here hiring process

  We take the time to carefully evaluate each step of the process to ensure the best fit for our team. After the initial review of your application heres what you can expect:

  1. Interview with the People & Culture team
     This step is focused on getting to know you better and understanding whether there is a good cultural fit with our team.
  2. Technical interview with our Sales Country Manager
     A deep discussion of your experience and approach to problem-solving.
  3. Final skills assessment
     This includes a practical evaluation of your skills such as a take-home assignment

  Disclaimer

  If you want to move on with the application youll have to answer a few questions. Although we love AI (its part of almost everything we do!) wed love to hear you. Be honest no right or wrong answers here.

  Feel free to use AI if you want but make sure your answers sound like you not just a completed task

  Thanks for considering joining our team. We look forward to hearing from you!