Director Human Resources

Scope of Responsibilities:

Leads and manages AGCs Human Resources function as a strategic partner to the VP Association Operations ensuring HR strategy policies and practices align with organizational goals while upholding the highest standards of ethical practice employee engagement and legal compliance.

Duties:

HR Expertise & Business Acumen

• Leads full-cycle recruitment and staffing strategies including job postings talent sourcing external advertising and partnerships with search firms
• Oversees applicant screening and initial interview processes ensuring consistent and legally compliant hiring practices
• Administers onboarding and orientation for new hires and manages the offboarding and exit interview process
• Conducts workforce planning assessments including staffing needs turnover analysis and succession planning and leadership pipeline development considerations
• Conducts comparative compensation and benefits benchmarking to inform competitive and equitable pay practices
• Reviews evaluates and implements employee benefits programs ensuring alignment with organizational needs and compliance with federal state and local regulations
• Administers AGCs benefits portfolio including health life disability flexible spending accounts HSA programs supplemental insurance and workers compensation
• Supports the administration of AGCs 401(k) and 457 retirement plans including compliance reporting and employee education
• Assists with payroll administration to ensure accurate and timely processing

HR Operations and Resources

• Develops updates and maintains standardized job descriptions aligned with actual job duties and organizational structure
• Develops implements and maintains AGCs performance management and employee feedback processes
• Maintains and updates AGCs Employee Manual reflecting current policies benefits and regulatory requirements for multi-state compliance
• Maintains and updates the HR SharePoint site to ensure employees have access to accurate up-to-date HR information and resources
• Develops and maintains HR key performance indicators (KPIs) and dashboards to track recruitment retention engagement and other workforce metrics
• Maintains HR data integrity and supports enterprise data governance efforts including HR metrics workforce analytics and reporting to inform organizational decision-making

Employee Relations & Communication

• Provides guidance and coaching to employees and managers on HR policies benefits and employee-relations concerns.
• Serves as the primary coordinator for AGCs grievance procedures ensuring fair timely and confidential resolution of issues.
• Coordinates and champions employee engagement and wellness efforts including social events Workplace Wellbeing initiatives and Monthly Staff Lunch & Learn sessions.

Evaluation & Consultation

• Gathers and analyzes HR data and feedback to guide decision-making training priorities and continuous improvement initiatives.
• Assesses organizational training needs and coordinates internal and external employee development opportunities.
• Consults with leadership and staff to ensure HR policies and practices support organizational strategies and culture.
• Partners with the VP Association Operations to support enterprise-wide initiatives and cross-departmental collaboration.

Ethical Practice & Compliance

• Ensures compliance with all federal state and local employment laws (e.g. FLSA ADA FMLA EEO).
• Maintains secure accurate and confidential personnel records and HR documentation.
• Upholds strict confidentiality and models ethical decision-making in all HR activities.
• Supports workforce contingency plans and emergency HR protocols.
• Supports enterprise risk management efforts related to employment practices including proactive identification and mitigation of HR-related risks.

Other job-related duties as assigned.

• Bachelors degree in Human Resources Business Administration Organizational Development or a related field a plus. Relevant professional experience will be considered in lieu of formal education.
• SHRM-CP SHRM-SCP PHR SPHR or equivalent HR certification preferred
• Minimum of 5 years of comprehensive human resources experience with responsibility across the full employee lifecycle in a small to mid-sized organization
• Demonstrated experience serving as a sole or lead HR professional with the ability to independently manage all core HR functions including recruitment employee relations benefits payroll coordination compliance policies and performance management
• Strong working knowledge of HR best practices employment law and ethical standards
• Ability to operate with independence sound judgment and accountability as the organizations primary HR resource
• Excellent interpersonal written and verbal communication skills with the ability to build trust across the organization
• Proven ability to advise leadership and staff on sensitive matters with professionalism and empathy
• Highly organized adaptable and comfortable managing competing priorities in a dynamic nonprofit environment
• Proficiency with HRIS platforms payroll and benefits systems (Paylocity a plus) Microsoft Office Suite and SharePoint or similar intranet tools
• Commitment to confidentiality fairness and ethical decision-making