Product Owner

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: KES 200000 - 200000
profile Experience Required: 5years
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Product Strategy & Vision

Define and communicate the product vision roadmap and strategy for communication solutions.

Conduct market research to identify trends customer needs and competitive positioning.

Align product development with business goals ensuring scalability and profitability.


Stakeholder & Customer Collaboration

Work closely with enterprise clients commercial team and customer support to gather feedback and refine product features.

Engage with telecommunications service providers and technology partners to ensure seamless integrations.

Translate business requirements into clear user stories acceptance criteria and technical specifications.


Agile Product Ownership

Prioritize and manage the product backlog in collaboration with Scrum teams.

Lead sprint planning backlog grooming and retrospectives to ensure timely delivery.

Ensure that development efforts align with compliance security and respective regulatory standards.


Technical & Operational Oversight

Drive innovation in cloud communications API integrations and automation.

Work with DevOps and engineering teams to implement Infrastructure as Code (IaC) for scalable deployments.

Monitor product performance uptime and SLAs for high-availability systems.


Go-to-Market & Growth

Collaborate with sales and marketing on product launches pricing strategies and positioning.

Develop documentation training materials and demos for internal and external stakeholders.

Analyze KPIs usage metrics and ROI to drive continuous improvement.



Requirements

Strong understanding of cloud communications (CPaaS) APIs and telecom infrastructure.

Familiarity with Infrastructure as Code (Terraform Ansible CloudFormation) is a plus.

Experience working in Agile/Scrum environments with tools like Jira Confluence Slack etc.

Familiarity with collaboration platforms and enterprise integration tools


Bachelors degree in Computer Science Engineering Business or related field

Fintech certifications are a plus.

PM certification is a plus.


3 years of experience as a Product Owner/Manager in communication technologies (SMS Email Voice WhatsApp USSD IVR Contact Center).

Excellent analytical problem-solving and decision-making skills.

Strong communication and stakeholder management abilities.

Strong understanding of product lifecycle management

Excellent communication and stakeholder management skills







Required Skills:

Qualifications & Competencies Bachelors degree in Marketing Business or related field. 4 years of experience in marketing preferably B2B or technology sector. Hands-on experience with digital tools (Google Analytics LinkedIn Campaign Manager HubSpot or similar). Strong project management coordination and analytical skills. Excellent written and verbal communication. Energetic proactive and eager to learn in a fast-paced environment.


Required Education:

Degree

Product Strategy & Vision Define and communicate the product vision roadmap and strategy for communication solutions. Conduct market research to identify trends customer needs and competitive positioning. Align product development with business goals ensuring scalability and profitability. Stakehold...
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Company Industry

IT Services and IT Consulting

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