Accounts Receivable & Billing Manager

Birmingham - UK

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Activities Scope:

Maximise collection of invoiced debt on all STL accounts through proper contact with clients
Analyse and identify the cause of overdue receivables and help the team reduce overdues.
Respond to all client enquiries regarding credit holds collection/past due issues and account reconciliation in a timely manner.
Enhance the client experience through the timely response to all invoice and contract disputes escalate and liaise where necessary.
Ensure accurate and speedy billing of all completed service and installation jobs.
Work with sales and operations to ensure commercial decisions do not create unnecessary credit risk.

Responsibilities:

Monitor and control the debt collection process
Review the performance metrics regular meetings with team and management
Ensure day-to-day activities meet high process quality control and customer satisfaction standards
Ensure all collection issues and disputes are escalated to Senior Management and the wider business as necessary
Build and maintain relationships with key recurring debtors
Establish and maintain contact with critical debtors
Support implementation of improvement initiatives
Support credit control of new orders and clients
Minimise bad debt write offs and prepare bad debt provision calculations
Report weekly & monthly KPIs as required
Lead all AR related audit queries
Other tasks as required by the business

Collaboration with Teams

Collaborate with other departments to ensure disputes are resolved quickly and complaints are escalated.
Suggest and implement process improvements to enhance team efficiency and accuracy.
Stay updated with new collection tools technologies and best practices to streamline workflows.

Training & Guidance

Provide training or guidance to new team members or temporary personnel.
Ensure that team members follow established data entry protocols and procedures

Qualifications :

Essential

Significant experience in leading a team.
Significant experience in credit control.
Fluent English - level B2 or above.
Ability to manage a geographically diverse team and to drive consistent performance.
Must have the right to work in the UK.
Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment self-employment or full and part-time education during that period.
The ability to embody and uphold the Securitas core values of Integrity Vigilance and Helpfulness.

Additional Information :

Its great to see youre considering a career with us here at Securitas Technology! Youre one step away from joining our global team of over 375000 professionals.

Why Choose Securitas Technology

At Securitas Technology we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support Were here to helpjust drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

Career Growth: Clear pathways from apprenticeships to leadership programs.
Inclusive Leadership: A culture of respect transparency and collaboration.
Fair Pay & Benefits: Competitive equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

Employee Networks Safe spaces to connect and influence policies for change.
Race at Work Charter & Armed Forces Covenant Supporting equality and inclusion.
Disability Confident Employer Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening providing they live within the location requirements.
Health & Well-being Programs Mental health support and workplace wellness.
Neurodiversity Top Employer Certification Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week International Womens Day PRIDE and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!

Remote Work :

Employment Type :

Full-time

Activities Scope:Maximise collection of invoiced debt on all STL accounts through proper contact with clientsAnalyse and identify the cause of overdue receivables and help the team reduce overdues.Respond to all client enquiries regarding credit holds collection/past due issues and account reconcili...