Overnight Guest Safety Ambassador
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Overnight Guest Safety Ambassador is responsible for ensuring the safety and wellbeing of our Colleagues guests and visitors as an integral part of our operations. As a Guest Safety Ambassador your attentiveness efficiency and commitment will ensure your hotel remains a safe enjoyable workplace and travel destination.
What you will be doing:
- Consistently offer professional friendly and engaging service
- Ensure the overall safety and security of the hotel guests Colleagues and hotel premises.
- Act as a member of the Emergency Response Team responding in cases of fire accident safety concerns and calls for medical assistance
- Ensure that any violations to law or hotel policy are investigated and reported
- Respond to all emergency situations and provide First Aid and CPR as required
- Correct and report any fire hazards or health and safety hazards
- Report and investigate occurrences of accidents complaints criminal activity and crisis situations
- Conduct regular floor patrols cash counts and crowd control
- Conduct departmental key control audits and maintain key control records
- Maintain computer records of all actions in a Daily Activity Report
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Previous experience in a Security role required
- Relevant security experience in a luxury hotel environment is required
- Computer literate in Microsoft Window applications required
- Certification in CPR First Aid required
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Highly responsible & reliable
- Ability to lead by example believe in a strong team culture and set the scene for high performance
Certificates Licenses Registrations
- Guard Card License desirable not required.
- CPR Certification required able to obtain one within 90 days of employment
Additional Information :
What is in it for you:
- Hourly Rate: $34.90 (overnight differential included)
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
- Competitive Health Benefit Package within 30 days of employment
- 401(k)/Roth IRA Eligibility after 60 days of employment
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the Western White House (as the only venue outside the White House to host state dinners) Century Plazas place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace one where the energy is contagious the stories are invigorating and the challenges present inspiring opportunities to make your mark. We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Google Docs
- Serving Experience
- Retail Sales
- Android
- Product Demos
- Event Planning
- Events Management
- Event Marketing
- Dancing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
