Salesforce Technical Consultant

Team Technology Enablement

Working Pattern - Hybrid 2days per week in any of the Vitality Offices (Bournemouth London or Stockport).Full time hours.

Top 3 skills needed for this role:

• Deep Salesforce technical expertise across multicloud environments
  
• Platform strategy governance and innovation leadership
  
• Strong stakeholder engagement and consultancy skills

What this role is all about:

Key Actions

Platform Strategy:

• Actively shape and support the strategic direction of the Salesforce platform at Vitality. You will have a particular focus on key enabling technologies such as Data 360 and Agentforce

• Collaborate closely with the Salesforce Enablement Team and Product Delivery Streams to identify opportunities and maximise business value from core and emerging platform capabilities

Innovation & Technical Expertise:

• Prototype and present demos or proof-of-conceptsto showcase new Salesforce capabilities with an emphasis on how Agentforce and Data 360 can unlock value for Vitality

• Evaluate and recommend new Salesforce features based on release notes roadmap updates Salesforce events and product announcements

Stakeholder Engagement:

• Act as a trusted advisor to business and technical stakeholders facilitating workshops to elicit interpret and refine requirements mapping these to Salesforce capabilities

Governance & Compliance:

• Work with the Head of Salesforce Enablement to define refine and uphold platform standards and governance processes

• Work closely with the Salesforce Data Consultant to ensure alignment on data governance security and compliance across the platform including within Data 360

• Support and where appropriate lead the fulfilment of compliance activities (e.g. audit deliverables biannual recertification data governance and access reviews)

Operational Excellence:

• Monitor system performance and release processes and in collaboration with the wider Salesforce Community of Practice (CoP) identify opportunities for optimisation across IT Operations and CI/CD pipelines

What do you need to thrive

• Educated to degree level in a technology related subject or evidence equivalent experience
• Attained core Salesforce certifications (e.g. Platform Administrator Platform App Builder Platform Developer 1 etc) or evidence experience with the Salesforce platform
• Attained or actively working towards Agentforce Specialist and Data Cloud Consultant
• Experience working on Salesforce products implementing solutions using a variety of functionality options. This may include integration with other systems
• Experience with CI/CD pipelines
• Experience working on multiple in-flight initiatives at any time
• Advanced investigative analytical and logical critical thinking skills
• Experience working within Agile methodology and use of governance tools (ie. Jira/Confluence)