Houseperson-Day-Silver Legacy

JOB SUMMARY

Under direction of the Lead Houseperson and Section Supervisors cleans assigned guest and employee areas of hotel as well as assisting Guest Room Attendants.

HOURLY RATE: $17.00

HOW YOU WILL CREATE THE EXTRAORDINARY

• Dust vacuum and clean the following areas of the hotel: hallways lobby service and guest elevator tracks vending areas storage and supply areas emergency stairwells exit areas and other areas as assigned

• Ash urns in guest elevator lobbies must be maintained throughout your shift

• Assist in minor maintenance such as changing light bulbs unplugging toilets etc.

• Report more serious problems to the Floor Supervisor/Housekeeping Office

• Respond promptly to guest requests and deliver guest convenience items as needed

• Collect soiled linen and trash from Guest Room Attendant (GRA) carts

• Physically stock and maintain linen and supply rooms

• Assist GRAs as assigned and deliver supplies to GRA carts as needed including full cleaning bottles

• Clean guest room glasses daily

• Perform heavy duty maintenance and cleaning as assigned

• Remove room service dishes from guest room hallways for prompt pick-up

• Check all lamps and fixtures in your assigned area for burned out bulbs

• Understand and follow the Trailblazer Guide housekeeping manual and emergency/evacuation procedures

• Complete training of bloodborne pathogen procedures

• Attend regular departmental meetings as scheduled

• Exemplify our core values family style service our mission and vision

• Exemplify our DEI (diversity equity inclusion) culture

• Perform other job-related duties as assigned

WHAT YOU WILL NEED

• Ability to understand and comply with all company and departmental rules and regulations policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read and communicate verbally in English and Spanish
• Must be self-motivated and detail oriented
• Possess initiative and high energy level
• Knowledge of chemical use OSHA regulations and biohazard clean-up procedures
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Work may be performed in confined areas which may be unusually warm cold or noisy dimly lit or brightly illuminated

• Work entails use of solvents/oils mechanical and electrical devices

• May come into contact with fumes/odors and dirt/dust.

• Work is done in high places and occasionally on slippery surfaces

• Constant awareness is required of surrounding areas to insure safety of employees and guests. Constant contact with co-workers and guests

• Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

• Frequent standing walking repetitive use of both hands to include light and firm/strong grasping and finger dexterity near/far visual acuity depth perception field of vision accommodation and ability to see colors

• Occasional reaching overhead pushing/pulling over 100 lbs. lifting/carrying

• Seldom requires sitting bending over crouching kneeling crawling climbing balancing lifting/carrying up to 50 lbs.

• Requires simple reading writing and math skills the ability to perform simple tasks and coordination

• Must be able to follow instructions influence others meet time requirements memorization skills and use independent judgment

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.