Community and Family Services Coordinator II NU

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

• Ensures that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example
• Provides spiritual guidance and uses every opportunity to pray with and share the message of the Gospel of Jesus Christ with program participants staff and volunteers endeavoring to assimilate them into the Body of Christ as appropriate (including linking participants to the church family and church programs where possible)
• Develops oversees implements and facilitates community-based programs to make a positive impact on the community (May include but not limited to Play Café VBS ORANGE Family night Kids Summer Camp Initiatives Sports Outreach Red Cap TASK or Music programs).
• Promotes community-based programs internally and externally as required fostering positive relationship with community partners and agencies
• Participates in program strategy development
• Various administrative duties which include documentation tracking statistics and assisting other program staff/volunteers as needed
• Interview clients assess clients needs and make appropriate referrals to internal and external programs/services/resources
• Through exercising empathetic care assists individuals to determine an appropriate and mutually agreed upon goal process; facilitates effective problem-solving behaviours of the client/family
• Support and collaborate with clients in establishing goals monitor progress and preparing care plans using the same assessment tool every three months. Encourage problem solving and decision making
• Maintains confidentiality and keeps accurate client files and statistical records
• Assists the Corps Officer with ongoing strategic planning to ensure programming reflects client needs as these may evolve in our changing socioeconomic climate
• Provides input into the preparation of an operating budget for the community ministries programs and monitors/manages financial performance accordingly
• Provides input in the development and implementation of policies and procedures for Community Ministries programs
• Networks with Salvation Army government and community social service providers to coordinate resources for the benefit of clients and program
• May direct and supervise volunteers which include recruitment selection orientation training evaluation and discipline
• Coordinate/organize special/seasonal programs: Christmas Hamper Toy Distribution Summer Camps Community Dinners etc.
• Performs other duties as assigned

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

Accountabilities:

The incumbent may perform all some or similar duties to the listed below:

CRITICAL RELATIONSHIP MANAGEMENT

• Adheres to standards consistent with the values and philosophy of The Salvation Army

• Supports and promotes the vision values and mission of The Salvation Army Cascade Community Church and its committees and leadership teams

• Participates fully and constructively in staff meetings and in-service training
• Takes part as a member on the Management Team Stewardship Council and Community Council
• Engages in regular meetings with supervisor Corps Officer
• Engages in formal evaluation sessions with supervisor at three to twelve months in the first year of employment and annually thereafter
• Completes thorough employee evaluations for those employees directly supervised and assists supervisors with other evaluations
• Reads follows and suggests improvements to The Salvation Army Abbotsford Policy and Procedures Manual
• Represents the organization in a professional manner at all times

MANAGERIAL RESPONSIBILITY:

• Reports directly to: the Corps Officer
• Direct reports: Volunteers

FINANCIAL AND MATERIALS MANAGEMENT:

• The incumbent is involved in minor financial matters regularly and has the responsibility for wise use of his/her resources. He/She may be authorized to spend disburse or collect small amounts of cash. Seasonally will oversee and handle larger values in relation to fund raising.

Working Conditions:

• The incumbents work environment is located in the Cascade Community Church.

The incumbent will work under the following disagreeable conditions:

• Work-related stress
• Dealing with angry and abusive people

The incumbent may have little to no travel required.

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

education experience AND Qualifications:

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.
• Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army in its sole discretion is required including Child Check (if appropriate).

Education Qualifications and Certifications:

• The successful job applicant will have completed up to two (2) years of Community College.
• Current Certification in First Aid/CPR

Experience and Knowledge:

• One year but less than three years of prior related experience including experience in a variety of social service programs with some supervisory experience and experience communicating orally and in writing.

Skills and Capabilities:

• The performance of the job requires attentive listening (supervision counselling conflict resolution etc.) and moderate attention when doing computer work.

Precautionary measures:

The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal Precautions
• Non-violent crisis intervention training

Successful candidates prior to hiring may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.