Concierge Team Leader
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
LOOKING TO CHANGE THE GAME
Pullman Auckland is looking for a talented and a passionate concierge wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun talented & passionate team that is all about creating memorable experiences.
Your key responsibilities will include but are not limited to:
- Shift Supervision across the concierge desk area
- Facilitating with guest arrivals departures and during their stay
- Share local knowledge as well as driving loyalty and up sell hotel facilities
- Lead the team to enhance guest satisfaction
- Liaise with all departments to ensure all necessary follow-up is conducted
Qualifications :
REAL PLACE REAL PEOPLE
To be successful in your application you must exhibit the following qualities:
- You will have an outgoing personality with genuine passion for Hospitality and customer service
- Be flexible. You are expected to work a variety of shifts which includes weekends across a 7 day/ week roster including early mornings and late nights
- You are all about quality and presentation and you have the desire to progress in hospitality
- You are an approachable team player and you can think outside of the box
- Be able to manage multiple tasks at any given time
Whilst talent and attitude are our primary requirements you also have:
- Full NZ Drivers Licence is essential
- Immaculate personal presentation and high level of communication - both written and verbal.
- Leadership capability
Additional Information :
Why join Pullman Auckland
Our People Culture
We are who we serve
We hire for personality train for skill.
A personality that reflects our brand character and embodies the progressive inclusive optimistic
and multi-hyphen spirit of our muse.
- We seek opportunities
- We connect with meaning
- We make a positive impact
We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
- Your loyalty card entitles you to discounted Hotel stays food and beverage rates and Spa treatments worldwide
- Daily staff meals provided
- Ongoing reward and recognition incentives
- Opportunities for further development and worldwide career progression within Accor
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
