Schemes Account Manager

Why This Role Matters:

Our Schemes team sits at the centre of Markels fastestgrowing UK distribution channel. You will handle crossclass scheme portfolios spanning:

• PI

• Care

• Life Science

• Tech

• Construction

• BTE Legal Expenses

This is not standard account management it is delegated authority oversight scheme performance leadership and strategic broker engagement rolled into one. You will be the person brokers trust underwriters rely on and senior leaders look to for insight.

What Youll Lead:

Own and Elevate Scheme Performance:

• Run Quarterly Business Reviews across your delegated authority portfolio

• Analyse underwriting claims and operational MI to identify trends and required actions

• Drive scheme improvements profitability and retention

• Challenge and influence internal and external partners with confidence

Be the Primary Relationship Lead for Broker Partners:

• Act as the central point of contact for all schemerelated queries

• Provide proactive service and handle expectations around underwriting decisions

• Strengthen longterm partnerships and lead key scheme negotiations

Drive Growth & Strategic Development:

• Support the onboarding of new schemes and renewal tenders

• Work closely with Underwriting Governance Claims Operations and Broker Development

• Feed insights directly into the Schemes Growth Plan with the Head of Schemes Development

Ensure Robust Governance of Delegated Authority Business:

• Run reporting cycles commentary and trend analysis

• Support delegated authority requirements including service standards data quality and oversight

• Ensure that scheme partners operate within Markels governance and compliance expectations

What You Bring:

We are looking for experienced DA/Schemes professionals who can get going quickly. Youll have:

• A shown background in delegated authority schemes management or MGA/broker DA oversight

• Strong commercial and analytical capability with confidence interpreting MI

• Experience running structured broker performance reviews (QBRs renewal strategies tenders)

• The ability to challenge influence and collaborate with Underwriters Brokers Governance and Claims

• A proactive approach passionate about building strong connections and a passion for delivering high-quality outcomes

If youve worked in the London Market a regional broker underwriting team or MGA with delegated authority responsibilities we want to speak with you.

Why Markel

At Markel we do things differently. Youll find:

• Autonomy to run your scheme portfolio like a business

• Visibility to senior leadership and crossclass underwriters

• Opportunity to shape the future of our schemes strategy

• A competitive salary strong bonus scheme outstanding benefits and genuine flexibility

Youll join a team that is growing fast but staying true to Markels peoplefirst culture collaborative supportive and grounded in integrity.

Ready to Make an Impact

If youre an experienced delegated authority schemes or broker account management professional looking for a role with breadth influence and purpose wed love to hear from you.

Apply now and help us shape the future of Schemes at Markel.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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